Reviews (1,590)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into international markets with its effective multi-language support and SEO-friendly features like subdomains. They praise its automatic content detection and translation, customizable to match brand tone, and seamless Shopify integration. The customer support is noted for its responsiveness and helpfulness in providing clear instructions and custom solutions, significantly enhancing business expansion and customer satisfaction.

December 11, 2018

cannot delete from store when i deleted the app the image stayed on my screen. You have to purchase if you want more than one language not worth it

Kamsira Clothing
United States
About 1 month using the app
Weglot replied March 26, 2019

Thanks for your review but I do see we responded to your request on how to remove Weglot back on December 11th where we included a detailed explanation on how to do so. Our business model depends on the word count and the number of translatable languages which is why we have different plans for different needs. We offer the free 10-day trial plan where you can choose other languages and test it out with no commitment needed.

March 25, 2020

Hey Max thanks for reaching out I would not use your services even for free, your app is absolute dogshit and I'm glad I found an alternative as soon as I touched your buggy messy piece of shit software, this was the worst experience I've ever had in my life
Please close your business. If I would care enough I would tell you the problems with your products, but pushing me to buy while your shit app doesn't even work and expecting me to pay for a piece of simple code that lol why can I only add 1 language? And it's not designed for humans it's designed for autistic people.

I tried using your shit "visual editor" which is apparently the only option and it doesn't even work lol glad I didn't sign up for payment lol I actually wanted to, guys there are other great services stay away from this one. 0/10 would not use ever again even if it was the only product left on the whole freaking planet.

Anti-coronakits
Israel
26 days using the app
Weglot replied March 26, 2020

Weglot treats all our users with respect and does not stand for this type of abuse. As you never contacted us for help, there is no way for us to help you.

As there are bigger issues at hand, we hope you and your loved ones are safe.

April 19, 2023

Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using

Haltungshelfer
United Kingdom
24 days using the app
Weglot replied April 20, 2023

Hi,

Thanks a lot for taking the time to write a review.

It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.

I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains.
I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance.

Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance?

We'd be really glad to help you improve your user experience with our plugin.

Keep us posted,

Have a great day,

Cheers,

Edited September 1, 2019

applications extrêmement mauvaise !!! a fuir !!!!! impossible que de grosse société puisse l'utilisé ! google traduction est bien meilleures !!! j'ai téléchargé l'applications j'ai payé un plans business mais l'application ne traduit pas tout le contenu de mon site ! j'ai fait une promotion instagram les client sont arriver sur un site a moitié traduit et pour moi impossible d'avoir une personne du suport client ou de pouvoir traduire manuellement un conseil a fuir !!! garder votre argent c'est mieux pour vous !!! plus le temp avance moins de chose sont traduite sur mon site aplications vraiment merdique ! je vais me tourner vers une autres applications ou une entreprise de traduction professionnel

2017💋 J-BEAUTY'S™
France
23 days using the app
March 5, 2021

They offered me a demo call to begin with and on the demo call i had some tecnical questions they coulnt answer. The lady said she is happy to schedule another call if i needed one. Once they signed me up to the trial they have not responded to my request for another call so i decided i want to remove their app

Sultan Tea
United Kingdom
16 days using the app
November 21, 2019

I used this app to help me translate my content and it ended up costing me losing clients and money, lot of money, its the worst app ever, the IDE is not working properly, it changed the landing page for every user, the editing is not east to get to, nothing worked I just lost money and time for this app, and the worst thing is that i paid for it, next time I should read reviews before I purchase anything. I dont know why this is the first app on here.

STADIKAUPPA
Finland
16 days using the app
Edited September 29, 2020

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

OCNI Factory
France
13 days using the app
Weglot replied September 29, 2020

Hello,

As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works.

We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us.

Best of luck and we hope everything works out for you.

January 20, 2018

Unfortunately, it was so disappointing!!!

Leki Store
France
10 days using the app
October 15, 2018

I am really disappointted, the application Weglot made a big mess in my template !! I remove it but still appear on my website, and the mess is less but still there.

HNA coll
France
10 days using the app
November 17, 2019

This app doesn't auto open as they promote .waisting money and time .
for over a mount we flip-flop emails with customer service with no help - just link to self help .

URUNEAbg
United States
9 days using the app