Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

May 11, 2024

After 3 other translation apps, this is the best.
Translates what others can't + translation quality is much better. If most of the others had to correct 70-80% of the text, this one has +-20%, and even that is minor corrections.
It took me a little time to understand the interface and how to use it optimally, but now I will not switch to another one.

Case4You
Estonia
About 2 months using the app
May 5, 2024

Amazing support within 24 hours, very friendly and solution oriented!
Can only recommend the app and the support very highly
Thanks!

FUNQ'
Spain
About 1 year using the app
November 18, 2024

destroyed my website

Batana
United States
About 3 hours using the app
Weglot replied November 19, 2024

Hi,

Weglot Support here, I hope you are having a great day.

Thanks a lot for taking the time to write a review.

It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product.

We're not able to find the website associated with your Shopify store name.
Could you please contact us at support@weglot.com asking for Chris so we can help you further?

Keep us posted,

Cheers

March 18, 2024

Nothing is perfect but it is also about solving issues an my support Antoine took my issue and solve it without any problems, quick so that my site was up and running again before coffee thanks and keep this attitude

Cote d’Azur plantes
France
6 months using the app
March 4, 2024

Weglot is the best translation app for my shopify store.
The default language of my store is Arabic, and i wanted to expand my reach to all people who speaks English.
I installed weglot to my store, but i faces some issues in the alignment of the store's content and some other elements.
It required some coding which I'm not perfect at.
I asked for assistance from weglot customer support and one of their genius people assisted me and she was so patient to solve each and every issue in my store.
I should mention her name, she is Fanny.
I'm grateful to you dear Fanny and thank you so much for your excellent assistance.

Swera AE
United Arab Emirates
5 months using the app
July 8, 2024

Il s'agit de notre deuxième boutique Shopify avec laquelle nous utilisons Weglot ! Parfait pour nous car ils sont francophones !

Le support est très efficace et rapide, de plus l'application est un gain de temps incroyable car tout est très intuitif !

Beau-fils
Belgium
7 months using the app
December 28, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!

OH LA LAQUA
Germany
Over 1 year using the app
January 12, 2024

The app is good really. I used it for more than one year. Extreme accuracy and ability to refine translations.
The only downside is the high pricing. I ended up in paying 100$ per month for a 100 visits per day website. Too high. That made me uninstall the app.
You should also beware that your subscription won't stop just by uninstaling the app. They will continue in charging you if you won't disable it via your weglot account (not that easy).
You should also disable the plan auto-update system. You may end up in paying much more than you planned for that kind of service.

enthcreations
Italy
Almost 2 years using the app
July 27, 2024

Service client efficace, traduction automatique. Le service client a résolu tous mes problèmes n'hésitez pas à leur écrire en cas de souci et vous répondrons très vite.
Maintenant tout est opérationnel sur mon site Satoshistyles et j'en suis ravi☺️❤️.
Un grand merci à la team Weglot d'avoir su répondre à mes attentes

Cordialement,
SatoshiStyles

SatoshiStyles
France
5 days using the app
May 15, 2024

This app is great! I did have some trouble as I'm new on Shopify, but Manon from the WeGlot team was super helpful and patient. I contacted customer service and she reached out and helped me solves many small issues I was facing. She is amazing!

coccellato
United Arab Emirates
8 days using the app