Reviews (1,578)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.

June 5, 2019

Best App to translate the website and they also have an incredible support team!! Can i give you 6 stars instead of 5?

Pompeii
Spain
5 months using the app
January 21, 2021

Great app and complete, Amazing and Fantastic support. Thank you, Alexis:) I recommend this app to anyone

400mg Coffee GmbH
Switzerland
5 months using the app
February 21, 2017

Best translate app in the market! This app is very intuitive and works smoothly in our web. Also translations are very accurate and the custom service is excellent!

Praias Co
Spain
5 months using the app
October 25, 2018

This app is very Helpful! Good service ! Got some issues figuring out how it works but they helped me a lot ! Thank you Karina.

KATE CHAREIL
France
5 months using the app
Edited April 4, 2024

Update review early April:
After my latest update and 1-star review (see below) and the removal of Weglot on our store / stopping our subscription, I've been properly contacted by the Weglot support team. They offered another try (normally the saying goes "three times a charm", but this would be "four times a charm") to see if we could get the implementation to work, where needed with support from their dev team.

After some initial checks back & forth earlier this week and granting Weglot access to our Shopify environment, today we've had a support hotline with Guillaume and the team at Weglot.

Step by step we've jointly redone the multi-language subdirectory implementation. After having completed the steps, we again we're confronted with some of the errors that occured earlier. However, this time with the support of their development team, they did some changes in the implementation (excluding some CSS & Javascript files), which positively resulted in a properly working Weglot implementation with Sub-directories in 3 additional languages.

Credits to their support team this time: friendly, fast, patient and knowleadgable!

Initial 1-star review late march:
We've done 3 attempts to get Weglot properly installed including the required DNS settings. In jan/feb we did it ourselves, which resulted in our website complete going offline as some other reviewers also mentioned. DNS propagation can take longer, but this was longer as normal.

Last week we did another try, this time having given Weglot's support access to our store and they did it via a second option with another CDN provider, as the default one "gave a conflict" according to their support in jan/feb.

So Weglot's friendly support did the implementation now, but still with the same results, almost 24 hours completely offline, from multiple locations across the globe, so it doesn't feel like a normal results of "DNS propagation". Also, Weglot's support indicated they've never seen it take this long and couldn't find a reason why it doesn't work for us as everything was implemented correctly and working for them as they said.

So now we uninstalled the plugin, having to source for another solution again.

I have to say that the speed and friendliness of Weglot's customer support is good, it didn't solve our issues however. So now we'll be looking for an alternative.

Clover Living
Netherlands
4 months using the app
July 19, 2023

Automatic translations are so much better then shopifys native service and with subdirectory integration there are no SEO or UX downsides anymore. Also rule-based translating is such a charm. Amazing product & service.

Elvari
Cyprus
5 months using the app
December 9, 2022

Just works! And amazing support. Always fast and willing to help. Very good app for everyone that need translation of a store.

Plakatbar.no
Norway
5 months using the app
February 18, 2019

Je suis très satisfaite de cette app qui fait totalement le job souhaité. Aucune difficulté rencontrée. Je recommande !!!

CutySquishy
France
5 months using the app
January 24, 2019

If you're serious in taking your business to the next LEVEL with having the website in multiple languages, WEGLOT is the best one!!!
We needed some help and Christophe is an amazing person that is always available to help you.

WoodWelt Watches
United States
5 months using the app
May 9, 2017

Best translator ever!! and there is a real friendly custom service. 6 STARS

Cheap Accessoriz
Malta
5 months using the app