Reviews (1,560)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation features that enhance international customer reach. It supports multiple languages with options for both automatic and manual translations, improving site accessibility and SEO through subdomains and subdirectories. The translation quality is well-regarded, with opportunities for manual refinement. Merchants also praise the exceptional customer support for its responsiveness and helpfulness in technical setups and issue resolution, making it a top choice for expanding global market presence.

January 31, 2020

Expensive. The interface is easy to manage and the set up as well.
Unfortunately, it becomes very expensive quite fast. Also, you cannot download your translations if you want to migrate to another platform.

Teaology Skincare
Canada
6 months using the app
July 13, 2022

I didn't like the fact that even though you pay for the business plan to have the store translated in 3 languages, you still have a word limit. That way, for how is my store, I was only able to add 1 language and a half instead of 3... it doesn't make much sense to me. Not for me, sorry

Coqueta Official
Italy
13 days using the app
Weglot replied July 13, 2022

Hi Coqueta,

I’m sorry to hear about the experience you had.

We’re committed to providing fast and friendly service at a fair price and we do apologize if this was not communicated in the way it should have been. We take pride in being transparent about pricing – so that both parties know what is expected upfront. The word limit is actually set so that our servers can function well for all our users.

I will be sure to pass on your feedback to our product team and I hope there’s another chance where you can try us again!

Wishing you a great day,

The Weglot Team

Edited December 21, 2019

Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi

Swanlee
France
3 days using the app
September 21, 2019

Only 2000 words on the free plan. That means each time a word is loaded on the screen it counts towards the 2000 words. A couple of users on your site can go through that in a few minutes and after that, it doesn't even keep the manual translations after you fixed all the terrible machine translations. I could understand paying for multi-languages but never for a single language.

Mukimuki
United States
1 day using the app
August 22, 2019

This is the worst company ever. I tried it out and the manual translation function is really bad. I have some pages from my attorney, already translated. They are very long so I wanted to just copy and paste. But this is not possible. You have to copy every paragraph and heading one by one. You can't find any support to this topic on their website. Ok, I removed the app and told them my reason. Their answer was: Hey could you please tell us your reason?? And then the best ... To remove the app fully, they send you a instruction with 8 points??!!

Watches - OPD
Germany
About 4 hours using the app
September 21, 2020

When you install the app. It does not warn you before modifying the store.

The "correct" way would be to have a setting or prompt "do you want to add a language picker. Not just adding it and write "hey, we have added a language picker"

Famme
Denmark
2 minutes using the app
April 30, 2022

Found the app difficult to use and not intuitive to set up. I wanted to use subdomains, but I couldn't find an option. The docs asked you to choose this when creating a project, but the app did not give me any option. There was no online chat available. After deleting the app, it left residual code that we had to clean manually.
Pricing is insane. Other translation apps allow you to translate any number of words (third party apps included) and have any visits for $40 a month versus the €1,990.00 a year for a few languages configuration that Weglot charges. I'm sorry that I cannot recommend this app, and while it might have been worth it in the past, there are more options to choose from nowadays.

Paint by Numbers
Spain