WhatFlow: Whatsapp Automation
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Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp.
WhatFlow helps Shopify merchants automate customer communication through WhatsApp with a no code 5 minute setup. It automates order confirmations, shipping updates, abandoned cart reminders, back in stock alerts, and bulk messaging. Automatic Shopify order tagging based on customer responses streamlines fulfillment. Merchants can recover lost sales, reduce fake orders, minimize manual work, improve customer communication, send targeted promotional campaigns, and personalize messages.
- Reduce fake orders with automated order confirmations & tracking updates
- Recover lost sales with WhatsApp abandoned cart reminders & follow ups
- Increase repeat purchases with targeted WhatsApp bulk broadcasts
- Send back-in-stock alerts on WhatsApp so you never loose a customer!
- No complex setup, connect easily in minutes using WhatsApp link-a-device.
Languages
English
Works with
- checkout
- Shopify Flow
- Shopify Admin
- Cash on Delivery
- Judge.me Reviews
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Pricing
Free
Free to install
Perfect for small needs! Send up to 50 messages per month at no cost.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Starter
$4.99 / month
Ideal for small-scale users, offering up to 1,250 messages before automatic upgrades.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
3-day free trial
Growth
$9.99 / month
Perfect for expanding businesses, allowing up to 2,500 messages before upgrading.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Professional
$14.99 / month
Designed for growing businesses, handling up to 4,250 messages with seamless scaling.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Automated Order Tag Updates
- Customizable Message Templates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication through WhatsApp. It automates tasks like order confirmations and abandoned cart reminders, boosting sales and satisfaction. The app is praised for its easy setup, user-friendly interface, and reliable performance. Merchants appreciate the responsive customer support and cost-effective pricing, with features like message customization enhancing personalization. It's particularly beneficial for small businesses and startups managing Shopify store communications.
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam.
The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently.
For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
horrible experience. app gets restricted if you get more orders. and mine has now stopped working. not sending confirmation msgs anymore. 0 customer support.
App just stopped working. No messages are being sent to customers and it also deducted subscription charges. No support chat available to complaint! Its been 2 days and no support.
Support
App support provided by Scrptble.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, marketing, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, all order history for the last 60 days
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Edit marketing
Marketing events
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Edit Online Store
Online Store page content on a path controlled by the app, theme
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Edit Shopify admin
Files
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