WhatFlow Chat Automation
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WhatFlow automates order updates, cart recovery, confirmations and back-in-stock alerts via WhatsApp
WhatFlow simplifies order management by automating confirmations, cart recovery, fulfilment updates, and cancellations through WhatsApp. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and cancelled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement, saving time and reducing manual work.
- Automatically send order confirmation messages to your customers via WhatsApp.
- Recover abandoned checkouts with smart, automated reminders on WhatsApp.
- Keep customers updated with real-time shipping and delivery alerts.
- Send back-in-stock alerts on WhatsApp so you never loose a customer!
- No complex setup, connect easily in minutes using WhatsApp link-a-device.
Languages
English
Works with
- Shopify Flow
- Shopify Admin
- Judge.me Reviews
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Pricing
Free
Free to install
Perfect for small needs! Send up to 50 messages per month at no cost.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Starter
$4.99 / month
Ideal for small-scale users, offering up to 1,250 messages before automatic upgrades.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
3-day free trial
Growth
$9.99 / month
Perfect for expanding businesses, allowing up to 2,500 messages before upgrading.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Professional
$14.99 / month
Designed for growing businesses, handling up to 4,250 messages with seamless scaling.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Automated Order Tag Updates
- Customizable Message Templates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for streamlining customer communication via WhatsApp, enhancing engagement and conversion rates, and reducing fake COD orders. It's praised for affordability, especially for small businesses, and features like order confirmations, abandoned cart reminders, and broadcast messages. The app integrates smoothly with Shopify, with setup taking under five minutes. Merchants commend the intuitive interface and responsive support team for improving workflow efficiency and boosting sales.
After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.
We are facing serious issue. It keeps disconnecting again and again, which is causing major disruption to our work. because of this, our WhatsApp number also gets temporarily banned sometimes for 1–2 days. This is creating significant problems for our business.
Please review and improve your app’s security policies and overall stability. The app should be designed in a way that complies with WhatsApp’s security guidelines to prevent these repeated bans and disconnections.
We request you to resolve this matter urgently.
Whatflow solved one of my biggest problems.
Other apps use API systems where order confirmation, tracking etc. go automatically, but the problem is you have to reply from PC and can only chat after customer replies.
But in Whatflow, everything works from my own WhatsApp. I can send order confirmation, tracking, call customer, chat anytime — all in one place.
It’s very smooth and easy to use. Price is also good and support is helpful.
I would honestly rate it 6/5
Really loved it.
Support
App support provided by Scrptble.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, marketing, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history for the last 60 days
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Edit marketing
Marketing events
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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Edit Shopify admin
Files
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