WhatFlow‑WhatsApp Automation
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WhatFlow automates order confirmations, abandoned cart recovery and fulfillment updates on WhatsApp!
WhatFlow simplifies order management by automating order confirmations, abandoned cart recovery, fulfillment updates, and cancellations directly via WhatsApp. It sends confirmation polls to customers and automatically updates order tags based on their responses, helping merchants efficiently track confirmed and canceled orders. Integrated seamlessly with Shopify, WhatFlow allows merchants to manage orders and customer engagement directly from their dashboard—saving time and reducing manual work.
- Automatically send confirmation messages to customers via WhatsApp.
- Reach out to customers who abandoned their checkouts with automated reminders.
- Keep customers informed with real-time updates on shipping and delivery status.
- Manage orders and track customer responses directly from your Shopify dashboard.
- No complex API setup, connect in minutes using WhatsApp's "link a device".
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Customization
Automation tasks
Customization
Pricing
Free
Free to install
Perfect for small needs! Send up to 50 messages per month at no cost.
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Starter
$4.99 / month
Ideal for small-scale users, offering up to 1,500 messages before automatic upgrades.
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
3-day free trial
Growth
$9.99 / month
Perfect for expanding businesses, allowing up to 3,000 messages before upgrading.
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Professional
$14.99 / month
Designed for growing businesses, handling up to 5,000 messages with seamless scaling.
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Automated Order Tag Updates
- Customizable Message Templates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and support, noting its seamless Shopify integration and features like instant replies, message scheduling, and automated updates for order events. They praise its user-friendly interface, reliability, and the ability to customize messages, which helps in recovering abandoned carts. The support team is also commended for their responsiveness and effectiveness in resolving issues.
I’ve been using Whatflow with my Shopify store and it has made customer communication so much easier. The integration is smooth, and it allows me to connect with customers directly on WhatsApp in a professional way. I really like how simple it is to set up, and the automation features save a lot of time.
It not only improves customer support but also helps increase sales by making follow-ups quick and personal. The interface is user-friendly, and their support team is always responsive whenever I need help.
We've been using this app for the past 11 days, and so far it’s been excellent. It offers a great range of options, a better user-friendly interface, and real-time amendments. Previously, we relied on some local Pakistani base OTP and robo-call services, which were difficult to use—especially when mobile signals were weak. This app has completely solved that problem. Now, almost 96% of our customers are confirmed through WhatsApp automation, while the remaining 4% are handled via calls by our representative.
As the owner of Republic by Omar Farooq, a premium menswear brand, I’ve been using WhatFlow for WhatsApp automation on my Shopify store, and the results have been outstanding. Since integrating the app, I've seen a sales recovery rate of up to 70%. The automation has streamlined our customer communication, improved response times, and allowed us to engage with potential buyers in a much more personalized way. It’s been a game-changer for converting abandoned carts into actual sales.
The user interface is intuitive and easy to set up, and the customer support team is always available and responsive. I highly recommend WhatFlow for any Shopify store looking to boost sales and enhance customer interaction through WhatsApp.
Support
App support provided by Scrptble.
Get supportData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, marketing, Online Store, Shopify admin
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View customers
Customer data
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View products
Products or collections
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Edit orders
Draft orders or all order details for the last 60 days
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Edit marketing
Marketing events
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View your Online Store
Theme
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Edit Shopify admin
Files
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