WhatFlow‑Chat Automation
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WhatFlow automates order updates, cart recovery, and confirmations via chat
WhatFlow simplifies order management by automating confirmations, cart recovery, fulfillment updates, and cancellations through chat. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and canceled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement—saving time and reducing manual work.
- Automatically send order confirmation messages to your customers.
- Recover abandoned checkouts with smart, automated reminders.
- Keep customers updated with real-time shipping and delivery alerts.
- Manage orders and track customer responses from your Shopify dashboard.
- No complex setup—connect easily in minutes using chat device linking.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Whatsapp Business
Categories
Real-time messaging
Automated responses
Customization
Automation tasks
Customization
Pricing
Free
Free to install
Perfect for small needs! Send up to 50 messages per month at no cost.
- Automated Chat Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect Chat using "Link a Device"
- Real-Time Analytics & Reporting
Starter
$4.99 / month
Ideal for small-scale users, offering up to 1,250 messages before automatic upgrades.
- Automated Chat Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect Chat using "Link a Device"
- Real-Time Analytics & Reporting
3-day free trial
Growth
$9.99 / month
Perfect for expanding businesses, allowing up to 2,500 messages before upgrading.
- Automated Chat Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect Chat using "Link a Device"
- Real-Time Analytics & Reporting
Professional
$14.99 / month
Designed for growing businesses, handling up to 4,250 messages with seamless scaling.
- Automated Chat Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Automated Order Tag Updates
- Customizable Message Templates
- Connect Chat using "Link a Device"
- Real-Time Analytics & Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and support via WhatsApp, noting its ability to automate order confirmations, shipping updates, and customer follow-ups. Features like abandoned cart reminders are particularly valued for recovering sales. The interface is user-friendly, and the setup process is straightforward. Support is responsive and helpful, making it suitable for Shopify stores of all sizes seeking to improve efficiency and customer engagement.
WhatsApp Got Banned!
Used WhatFlow for a few months and my WhatsApp account got restricted. This app uses an unsafe method (“link a device”) and can get your number banned. Not recommended!
After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.
Excellent App – Must Have for WhatsApp Integration!
WhatFlow ne mere Shopify store ke liye game change kar diya! Setup bilkul easy tha aur within minutes WhatsApp automation chalne lagi. Ab main apne customers ke saath directly WhatsApp par connect kar sakta hoon — order confirmations, abandoned cart messages sab automatically jaate hain.
Support
App support provided by Scrptble.
Get supportData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, marketing, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
Draft orders or all order details for the last 60 days
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Edit marketing
Marketing events
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Edit your Online Store
Theme or Online Store page content on a path controlled by the app
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Edit Shopify admin
Files
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