WhatFlow‑Chat Automation

WhatFlow‑Chat Automation

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.5 (234)
Developer
Scrptble

WhatFlow automates order updates, cart recovery, and confirmations via chat

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfillment updates, and cancellations through chat. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and canceled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement—saving time and reducing manual work.

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfillment updates, and cancellations through chat. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and canceled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement—saving time and reducing manual work. more
  • Automatically send order confirmation messages to your customers.
  • Recover abandoned checkouts with smart, automated reminders.
  • Keep customers updated with real-time shipping and delivery alerts.
  • Manage orders and track customer responses from your Shopify dashboard.
  • No complex setup—connect easily in minutes using chat device linking.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Shopify Flow
  • whatsapp
  • Whatsapp Business

Pricing

Free

Free to install

Perfect for small needs! Send up to 50 messages per month at no cost.

  • Automated Chat Order Confirmations
  • Abandoned Checkout Recovery
  • Order Fulfillment Notifications
  • Order Cancellation Notifications
  • Customizable Message Templates
  • Automated Order Tag Updates
  • Connect Chat using "Link a Device"
  • Real-Time Analytics & Reporting

Starter

$4.99 / month

Ideal for small-scale users, offering up to 1,250 messages before automatic upgrades.

  • Automated Chat Order Confirmations
  • Abandoned Checkout Recovery
  • Order Fulfillment Notifications
  • Order Cancellation Notifications
  • Customizable Message Templates
  • Automated Order Tag Updates
  • Connect Chat using "Link a Device"
  • Real-Time Analytics & Reporting

3-day free trial

Growth

$9.99 / month

Perfect for expanding businesses, allowing up to 2,500 messages before upgrading.

  • Automated Chat Order Confirmations
  • Abandoned Checkout Recovery
  • Order Fulfillment Notifications
  • Order Cancellation Notifications
  • Customizable Message Templates
  • Automated Order Tag Updates
  • Connect Chat using "Link a Device"
  • Real-Time Analytics & Reporting

Professional

$14.99 / month

Designed for growing businesses, handling up to 4,250 messages with seamless scaling.

  • Automated Chat Order Confirmations
  • Abandoned Checkout Recovery
  • Order Fulfillment Notifications
  • Order Cancellation Notifications
  • Automated Order Tag Updates
  • Customizable Message Templates
  • Connect Chat using "Link a Device"
  • Real-Time Analytics & Reporting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (234)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and support via WhatsApp, noting its ability to automate order confirmations, shipping updates, and customer follow-ups. Features like abandoned cart reminders are particularly valued for recovering sales. The interface is user-friendly, and the setup process is straightforward. Support is responsive and helpful, making it suitable for Shopify stores of all sizes seeking to improve efficiency and customer engagement.

October 11, 2025

WhatsApp Got Banned!
Used WhatFlow for a few months and my WhatsApp account got restricted. This app uses an unsafe method (“link a device”) and can get your number banned. Not recommended!

Zam Zam Store
Pakistan
6 months using the app
October 2, 2025

After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.

Unjaded
Pakistan
4 months using the app
October 29, 2025

Excellent App – Must Have for WhatsApp Integration!
WhatFlow ne mere Shopify store ke liye game change kar diya! Setup bilkul easy tha aur within minutes WhatsApp automation chalne lagi. Ab main apne customers ke saath directly WhatsApp par connect kar sakta hoon — order confirmations, abandoned cart messages sab automatically jaate hain.

Zamira fashions
United States
3 months using the app

Support

App support provided by Scrptble.

Get support

Developer

Scrptble

Marietta, GA, US

Launched

October 21, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, marketing, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, products, or collections

  • Edit orders

    Draft orders or all order details for the last 60 days

  • Edit marketing

    Marketing events

  • Edit your Online Store

    Theme or Online Store page content on a path controlled by the app

  • Edit Shopify admin

    Files

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