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Connections keeps breaking down, messages not being sent and tag updates not happening constantly
"We are deeply sorry for the connection drops, unsent messages, and tag syncing failures. These issues happen when legacy QR web-pairing sessions lose real-time sync during Meta's background updates. Switch to our Official Meta WhatsApp Cloud API in your WhatFlow settings for 100% stable uptime and instant tag syncing, or email support@whatsflow.app so we can fix your integration right away!"
Great for my business, instead of messaging manually and calling , this is gamechanger with confirmation message being sent within a split second , not only this but also super affordable even for small buisnesses.
updation of tags also reduces the need for check and balance on whatsapp dms
Customer service is very good ,
It keeps restricting WhatsApp again and again. Sometimes, even the app doesn't work. Need to make some necessary improvements.
We sincerely apologize for the account restrictions and app downtime. Repeated restrictions occur because Meta's automated security flags legacy QR web-pairing sessions. Switch to our Official Meta WhatsApp Cloud API in your WhatFlow settings for 0% ban risk and 100% continuous uptime, or email support@whatsflow.app so we can upgrade your setup immediately!
I have integrated the app, it works fine for a few days, but then it automatically stops sending messages.
Has happened twice without any intimation.
We are deeply sorry for the unexpected interruptions. This happens when legacy web-pairing sessions disconnect during Meta's routine security updates. Switch to our Official Meta WhatsApp API in your WhatFlow settings for 100% stable uptime and 0% disconnects, contact our support team so we can set it up for you right away
App just stopped working. No messages are being sent to customers and it also deducted subscription charges. No support chat available to complaint! Its been 2 days and no support.
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam.
The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently.
For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
We are deeply sorry for the disruption and frustration this caused to your business. We listened to this exact feedback and have completely migrated our infrastructure to the Official Meta WhatsApp Cloud API. You no longer need to worry about constant restrictions and bans. We’d love to help you safely restore your WhatsApp messaging on our new official platform, please reach out to us directly so we can set up your store and offer you extended free credits to make things right.
if i manually send order confirmation then it doesnot sended
We apologize for the issue with manual order confirmations failing. Our previous Web-session setup caused syncing glitches that blocked manual triggers. With our new Official Meta API app, manual and automated order confirmations deliver instantly and reliably without drops. Please reach out to our support team so we can assist you in moving over to the upgraded platform!
worst case, doesnot even notify when the order is confirmed, unsubscribing.
We sincerely apologize for the missed order notifications. we know how critical these are for your store's operation and customer trust. To permanently solve delivery failures, we’ve rebuilt the app on the Official Meta WhatsApp API. All order confirmations now send instantly with 100% reliability. We would love the opportunity to welcome you back on this upgraded, fully stable version. Please contact us for priority setup
They rely on black-hat techniques to bypass WhatsApp’s terms and conditions, but eventually the account gets flagged or restricted.
You were right to point this out, and we took immediate action. We have now created an Official Meta API platform. Our current application operates 100% within Meta’s terms, ensuring complete account safety, zero ban risks, and official verified messaging. We’d welcome the chance to demonstrate our new, fully compliant platform to you anytime
Not reliable! Disconnects more than it connects! and customer support doesn't even reply. DO NOT RECOMMEND
We are truly sorry for the frequent disconnects and lack of timely support you experienced. We’ve revamped both our app and support team. Our new app runs directly on the Official Meta API, which means a major decrease in disconnects and continuous uptime. We’ve also upgraded our customer care team to ensure fast responses. Please reach out so we can help you switch to the stable version and restore your trust
