Reviews (329)

Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes WhatsApp customer communication much easier by connecting Shopify to their own number for chats, calls, and order updates in one place. They highlight instant, customizable order confirmations and shipping updates that reduce cancellations, boost trust, and save time. Automated flows for abandoned carts, follow-ups, and broadcasts are credited with higher recovered sales. Setup is quick, pricing is affordable, and support is fast and helpful.

October 7, 2026

Great support! We had an issue with our WhatsApp connection and automatic order confirmations suddenly stopped working. The support team responded and guided us to fix the connection. After following their instructions, everything was back to normal and confirmations were being sent again immediately. Thank you for the quick and helpful support!

Elite Stationery House
Egypt
About 1 year using the app
August 2, 2026

Connections keeps breaking down, messages not being sent and tag updates not happening constantly

Bonai
Egypt
12 months using the app
Scrptble replied August 26, 2026

"We are deeply sorry for the connection drops, unsent messages, and tag syncing failures. These issues happen when legacy QR web-pairing sessions lose real-time sync during Meta's background updates. Switch to our Official Meta WhatsApp Cloud API in your WhatFlow settings for 100% stable uptime and instant tag syncing, or email support@whatsflow.app so we can fix your integration right away!"

July 13, 2026

One hell of an app, solved my confirmation problems + the manual abandoned checkout message thing is good i was able to convert 100+ cart abandoners in 7 days, definitely recommend it to everyone else out there

VGR Pakistan Official
Pakistan
4 months using the app
October 7, 2026

customer support is amazing does not leave you until they solve you rproblem

ZECOTEX
Egypt
3 months using the app
August 31, 2026

Easy to use and quick response support

SKREE
India
About 2 months using the app
July 15, 2026

if i manually send order confirmation then it doesnot sended

The Bag Master
Pakistan
11 days using the app
Scrptble replied August 26, 2026

We apologize for the issue with manual order confirmations failing. Our previous Web-session setup caused syncing glitches that blocked manual triggers. With our new Official Meta API app, manual and automated order confirmations deliver instantly and reliably without drops. Please reach out to our support team so we can assist you in moving over to the upgraded platform!

July 11, 2026

worst case, doesnot even notify when the order is confirmed, unsubscribing.

Sparkles
Pakistan
8 months using the app
Scrptble replied August 26, 2026

We sincerely apologize for the missed order notifications. we know how critical these are for your store's operation and customer trust. To permanently solve delivery failures, we’ve rebuilt the app on the Official Meta WhatsApp API. All order confirmations now send instantly with 100% reliability. We would love the opportunity to welcome you back on this upgraded, fully stable version. Please contact us for priority setup

October 19, 2026

besttt

Ahmed Fragrances
Pakistan
5 months using the app
Edited October 8, 2026

the apps is realy great

tableauxtop
Morocco
About 1 month using the app
October 7, 2026

great

Wexyy
Pakistan
4 months using the app