Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants praise this app for enhancing customer communication and boosting sales through automation tools like instant replies and order updates. It's noted for seamless Shopify and WhatsApp integration, personalized interactions, and efficient abandoned cart management. The app is user-friendly, with setup often under five minutes, and offers responsive support. It's considered a cost-effective solution for small businesses, providing essential features without high costs.
Refine
-
By rating
We are facing serious issue. It keeps disconnecting again and again, which is causing major disruption to our work. because of this, our WhatsApp number also gets temporarily banned sometimes for 1–2 days. This is creating significant problems for our business.
Please review and improve your app’s security policies and overall stability. The app should be designed in a way that complies with WhatsApp’s security guidelines to prevent these repeated bans and disconnections.
We request you to resolve this matter urgently.
Our whatsapp account is diabled due to this app, and we are being charged 15$ monthly for no reason
*Great App for Low-Budget Stores!*
If you're running a Shopify store and looking for a **budget-friendly solution with essential features**, this app is a great choice.
WhatsApp Button Integration
Automated Replies
Order Fulfillment Support
Other basic Shopify Flow automations
Perfect for **small businesses and startups** that need simple automation without high costs.
WhatFlow has been a game-changer for our store. The automated order confirmations and fulfillment updates via WhatsApp are flawless, drastically cutting down on our customer service queries and operational load.
The app automatically disconnects from the WhatsApp phone number of our Shopify page without notice. Don't understand why that keeps happening and then we have to link it to our WhatsApp account every time.
Amazing service! Order confirmation was instant and very professional. WhatFlow makes order management so easy. Highly recommended!
The app has issues sometimes it logs out of WhatsApp, messages don’t send, and their customer support is the worst ever.
WhatsFlow WhatsApp Automation ne meri business communication bohat easy bana di hai. Sab se best feature order confirmation ka hai — customer ko turant WhatsApp par order confirm ho jata hai, jis se trust bhi build hota hai aur cancellations bhi kam hoti hain. Auto-replies, follow-ups aur broadcast messages bilkul smooth kaam karte hain. Time save hota hai aur customer satisfaction clearly improve hoti hai. Highly recommended for online businesses!
i am your existing customer
Whatflow automation is not working properly
Customer are making the vote poll of confirmation boot but that is redirecting on the shopify store
Please help its urgent
We installed WhatFlow on our Shopify store with high expectations, as the app promotes a strong feature set and advanced automation capabilities. Unfortunately, our experience did not match those promises.
In practice, most of the default triggers did not execute at all, and only a few triggers configured through Shopify Flow were intermittently executed. This made the automation unreliable and unsuitable for real business use, especially for time-sensitive customer communication.
Equally, concerning was the lack of effective customer support. Despite reaching out multiple times, we did not receive meaningful assistance or a clear effort to troubleshoot and resolve the issues.
Due to these persistent problems, we have uninstalled WhatFlow from our store and migrated back to the WhatsApp Business API using the WaSend app, which has proven to be significantly more stable and dependable for our requirements.
While the concept behind WhatFlow is promising, the current execution, trigger reliability, and support responsiveness need substantial improvement before it can be recommended for production use.