Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for streamlining customer communication via WhatsApp, enhancing engagement and conversion rates, and reducing fake COD orders. It's praised for affordability, especially for small businesses, and features like order confirmations, abandoned cart reminders, and broadcast messages. The app integrates smoothly with Shopify, with setup taking under five minutes. Merchants commend the intuitive interface and responsive support team for improving workflow efficiency and boosting sales.
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After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.
We are facing serious issue. It keeps disconnecting again and again, which is causing major disruption to our work. because of this, our WhatsApp number also gets temporarily banned sometimes for 1–2 days. This is creating significant problems for our business.
Please review and improve your app’s security policies and overall stability. The app should be designed in a way that complies with WhatsApp’s security guidelines to prevent these repeated bans and disconnections.
We request you to resolve this matter urgently.
Whatflow solved one of my biggest problems.
Other apps use API systems where order confirmation, tracking etc. go automatically, but the problem is you have to reply from PC and can only chat after customer replies.
But in Whatflow, everything works from my own WhatsApp. I can send order confirmation, tracking, call customer, chat anytime — all in one place.
It’s very smooth and easy to use. Price is also good and support is helpful.
I would honestly rate it 6/5
Really loved it.
I liked the app, easy to use and set up. The only problem I'm facing is that it sends multiple images in a single order (if the order includes multiple products). Also, no CTA options.
Our whatsapp account is diabled due to this app, and we are being charged 15$ monthly for no reason
Good Customer Support . And the app is Working perfectly Fine i am using it from past 8 month... Good Experience... Hope Agey bhi Customer Support achi milegi .. Thanks
The app automatically disconnects from the WhatsApp phone number of our Shopify page without notice. Don't understand why that keeps happening and then we have to link it to our WhatsApp account every time.
Great app with excellent customer service. I'm very happy with their help.
Amazing service! Order confirmation was instant and very professional. WhatFlow makes order management so easy. Highly recommended!
*Great App for Low-Budget Stores!*
If you're running a Shopify store and looking for a **budget-friendly solution with essential features**, this app is a great choice.
WhatsApp Button Integration
Automated Replies
Order Fulfillment Support
Other basic Shopify Flow automations
Perfect for **small businesses and startups** that need simple automation without high costs.