CK: WhatsApp Chat & Abandoned

CK: WhatsApp Chat & Abandoned

Reviews (368)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through features like WhatsApp integration, a user-friendly interface, and effective abandoned cart recovery tools. They value the automation capabilities for personalized customer interactions and note the app's reliability and ease of use. Customer support, particularly from personnel like Vinodh and Sivaram, is frequently praised for being quick and helpful, enhancing business operations and increasing conversions.

March 25, 2021

Ci sono 2 motivi per cui è necessario scaricare questa app sul proprio store Shopify: 1) il tasso di dialogo con i clienti non ha eguali con altri canali come ormai è noto ... 2) il servizio clienti di questa app che mi ha assistito potrebbe sostituire il team di pit stop di un team di F1 per velocità ed efficienza. A differenza di tutte le altre recensioni ermetiche vi racconto cosa hanno fatto per me ieri! Stavo configurando l'app sul mio negozio shopify quando ho notato che in una sezione annunciavano nuove funzionalità in arrivo ma che contattandoli le avrebbero sbloccate per farmele testare ... ho detto ok, proviamo a scrivere ma figurati se mi rispondono ... incredibile ma vero mi hanno risposto in pochi secondi e già qui la dice lunga sul servizio ... hanno identificato il negozio prima che glielo dicessi ... quasi predittivi ... hanno attivato le 3 nuove funzionalità in 1 minuto ... il tempo di un caffè. Quindi installa immediatamente questa app se WA è importante per te nella tua strategia di comunicazione. Grazie ancora a tutta la squadra

herbaitaliaonline.it
Italy
About 2 years using the app
Edited February 16, 2022

One of the best app for abandoned cart recovery features. Whatsaap seems to be a very convenient option to remind customers on what they left back in the cart. The support team is prompt to solve all the doubts!! Would surely recommend it! Just a little complaint on the pricing part to the developer. We are sure if this product is priced at a good rate many more sellers would join!

Skyblue Stationery Mart
India
About 2 years using the app
May 6, 2021

Started with free plan then paid version and then automated messages. Must have application for your e-com store. It is proven that the open rate for whatsapp messages and sms is close to 98% which is prty awesome. Take the paid version. This app pays for itself. Good job team. Thanks

Ayuda
India
About 2 years using the app
November 27, 2021

Excelente para tiendas con tráfico regular, la recuperación de clientes es asombrosa y vale la pena pagar por la automatización para evitar perder tiempo

Cap Land
Mexico
Almost 2 years using the app
September 8, 2020

I am new to Shopify and I have to tell you, this app is a MUST. It is so simple if you are a tech dunce like me, and yet so fast and effective. I messaged the support team and they got back in a flash. I wish we had more apps from HelpNinja soon. Don't waste your money on paid apps, this will do your job for free!

Shaktih
India
Almost 2 years using the app
June 8, 2022

Usei durante um tempo, vem nos ajudando a recuperar um valor consideravel em vendas, recomento, muito bom parabens...

Power Ropes Shop
Brazil
Almost 2 years using the app
July 27, 2022

Nice and handy app. Support is always in touch and ready to help on any issue. It would be great to add the ability to automatically substitute different currencies in messages.

Bim-ba.Shop
Belgium
Almost 2 years using the app
Edited September 19, 2020

I am really surprised with this app, didnt know what to expect from it before installing because it is free. The settings are pretty simple and you instantly get a whatsapp contact on your store. And the abandoned cart tool is great, you can send whatsapps directly to customers that started shopping but dindt completed an order. It is pretty awesome because here in Mexico, whatsapp is the most common way of contact. Thanks!

Tiendita Pura Vida
Mexico
Almost 2 years using the app
April 27, 2021

It is a great app that help our website recover those orders from abandon cart. Highly recommended to install.

Analogueplus
Singapore
Almost 2 years using the app
February 2, 2023

Good app! so far so good. Most of my use is for abandoned cart, possibility to send direct to whats app msg. Their support is very fast and effective

Armazém Brasil
Belgium
Almost 2 years using the app