Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

October 9, 2021

The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!

AVStore
India
4 months using the app
interakt.shop replied October 10, 2021

Thank you team AVStore for your review. We look forward to help you grow!

April 13, 2022

Very good customer service. Happy with the offering since Day 1. We also got our profile verified with Interakt. Thank you team Interakt!

Adore By Priyanka
India
4 months using the app
interakt.shop replied August 21, 2022

Thank you team Adore by Priyanka! We look forward to scale you more!

May 4, 2022

Great App! Best Customer Support! Thanks Interakt! Very easy to setup. Just Add One More Feature - Convert "COD to Prepaid" - Must Needed.

Mangaldeep & Concept
India
4 months using the app
interakt.shop replied August 21, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service.

November 21, 2022

Very helpful with automation! Integration with Shopify has made it easier! The support that we have received so far has been on par or even better than expected

URturms
India
4 months using the app
Edited September 10, 2022

Hi how to integrate my existing interakt account to shopify. In shopify, once I have added the app, it is taking me to the connect page. After I login into my interackt account, there is nothing that happens. Just to update, the Interakt called me and resolved and this in no time. Thanks for the support Interakt.

GoFairs
India
4 months using the app
Edited July 1, 2022

Interakt platform has changed the way we communicate with our customers cost effective way. Our customers have more trust in our brand now with introduction of the platform. siddharth is quick to respond to our queries. I hope the platform evolves

Oranges Fashion
India
3 months using the app
interakt.shop replied August 21, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

February 2, 2023

Brilliant Tool for improving Customer experience. Very intuitive and relevant.
The support team is very patient and helpful too

PAIO
India
3 months using the app
February 6, 2023

catalog setup was easy and personally liked the COD confirmation feature.
Customer service is good and app is user friendly

SLEEPYNUTS
India
3 months using the app
April 11, 2023

very effective to boost e-commerce sales. Highly recommended. Have lots features to communicate with customers

VAATA
India
3 months using the app
March 31, 2023

Support has been given quickly after raising a ticket. Support team is knowledgable and helpful to remove my inconvenience. Explained the system in a very clear words. UI/UX has been very smooth to use of. Hopeful for the good experience ahead.

LM Pet Shop
India
3 months using the app