Reviews (159)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales through automated WhatsApp marketing tools like campaign automation, catalog management, and Shopify integration. They appreciate its user-friendliness and the effective, responsive customer service. Features such as automated greetings, notifications, and abandoned cart recovery are noted for enhancing communication and building customer trust.

July 5, 2024

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

Fashion Floor India
India
Over 1 year using the app
July 1, 2024

I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

Homecrown
India
About 1 hour using the app
April 28, 2024

The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered.

We can't complain it, all they have is a chat bot which will not lead us to anywhere.

RAT Books
India
8 days using the app
April 4, 2024

Very Very Shitty support and onboarding services , don't use this at all !!

Jalwa by Nidhi Kejriwal
India
5 months using the app
June 20, 2024

not working

Beautydamodar
India
8 minutes using the app
Edited September 11, 2023

wrost app

Govindjee
India
Almost 2 years using the app
interakt.shop replied October 1, 2021

Thank you team Govindjee! We look forward to help you grow business and delight your end customers!

September 9, 2023

Dont find it much useful, very limited flows, poor support, planning to move to other good app.

Poketz
India
Over 1 year using the app
July 29, 2023

website par whatsapp button lagana itna hi zaruri hai to aap logo ne apni website https://interakt.ai par whatsapp button ko add kyun nahi kiya hai? aap whatsapp blue tick verification ki bhi baat karte ho aap logo ka blue tick vale account par reply bhi nahi dete ho, wallet me balance add nahi ho raha screen shot aur video bhi mail kiya par 2 din se koi reply nahi aaya. ham to chhote business vale hai 500, 1000 ka hamara customer hota hai agar whatsapp button add nahi karenge to hame koi itna bada lose nahi jayega lekin aap logo ke liye to ham bade customer hai na aap to achhe se customer ka support kariye.

Soni Fashion®
India
About 1 year using the app
Edited February 27, 2024

most of the errors in the catalog in conversion and integration are not available on the WhatsApp help icon on home or every page this one is a solution or problems ? 

Kansawala
India
11 months using the app
September 25, 2023

The team is unprofessional and not contacting even after number of mails, just you got assurance call but they are not resolving the things. Even between meeting they said that we will contact you shortly, and disappear without any further information. Their platform also stop working and hanging so much.

INDIA CUISINE
India
10 months using the app