Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through automated campaigns and catalog setups. It's praised for automating retargeting and confirmation processes, enhancing customer communication. The app integrates smoothly with Shopify and is user-friendly, making it accessible for all tech levels. Merchants also appreciate the reliable performance and quick support team, making it a comprehensive tool for WhatsApp marketing.

October 27, 2024

Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount

FameBazaar
India
Almost 2 years using the app
October 30, 2024

Horrible app. Limited support. Hard to setup
Don’t waste your time

BELLAROSA ORGANIC
South Africa
2 days using the app
July 5, 2024

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

Fashion Floor India
India
Over 1 year using the app
July 1, 2024

I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

Homecrown
India
About 1 hour using the app
April 28, 2024

The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered.

We can't complain it, all they have is a chat bot which will not lead us to anywhere.

RAT Books
India
8 days using the app
December 27, 2023

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

Dmaasa
India
16 days using the app
April 4, 2024

Very Very Shitty support and onboarding services , don't use this at all !!

Jalwa by Nidhi Kejriwal
India
5 months using the app
January 17, 2024

Very unprofessional team.
After many try. Giving up now

Naughty Ninos
India
About 2 months using the app
January 20, 2024

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

Herbtics
India
11 days using the app
January 12, 2024

very complicated lot of bugs and high costly

pestaxe
India
25 days using the app