Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They find the automation features useful for sending order notifications, marketing campaigns, and abandoned cart reminders. The catalog feature is praised for simplifying product browsing. The support team is commended for their prompt and helpful responses. Merchants report improved customer relations and order processing, with some noting a good return on ad spend. The ability to send personalized messages to customers' WhatsApp is seen as more effective than email marketing. The app's pricing is considered reasonable and its support for e-commerce businesses is highly valued.

January 27, 2024

Have been using the app for over a year now. Very happy with the flows, the support, and the simplicity of managing the app for a nontech person.
It's quite easy to manage customer queries and we have been getting a good ROAS.
Would recommend the app to anyone wanting to explore WhatsApp marketing.

Over 1 year using the app
January 19, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

ShuShu Babies
9 months using the app
January 18, 2024

We have just started using Interakt with Shopify integration. We are getting a good support and the apps does have all the required features. Thanks

Over 1 year using the app
December 28, 2023

The Interakt app works well. There are certain features that are missing but it does the job overall. Better than other service providers though!

7 months using the app
December 15, 2023

The tool is very helpful in sending out order notifications. Good product features, loved the templates and overall experience

9 months using the app
February 1, 2024

Amazing potential if used properly..
Integration is simple enought to do.
Very easy interface

The Shirt Factory
Almost 2 years using the app
December 27, 2023

The application works absolutely well. Automated campaigns are really useful. There are minor bugs but the support is good enough to address the questions. And META could improve upon the catalog feature

Sancha Tea (Online Boutique)
3 months using the app
December 20, 2023

I love how this marketing app automates so many tasks. They Have many pre approved templets which will help you in sending Campaigns

9 months using the app
January 25, 2024

Amazing platform for whatsapp marketing and automation. Userfriendly dashboard and easy to understand.

12 months using the app
January 10, 2024

Interakt works well if you want to send notifications or share catalog with your customers on whatsapp.

11 months using the app