Reviews (159)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales through automated WhatsApp marketing tools like campaign automation, catalog management, and Shopify integration. They appreciate its user-friendliness and the effective, responsive customer service. Features such as automated greetings, notifications, and abandoned cart recovery are noted for enhancing communication and building customer trust.

January 20, 2024

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

Herbtics
India
11 days using the app
December 27, 2023

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

Dmaasa
India
16 days using the app
June 13, 2023

I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app
Can't msg customers from this app
It is a very useless app
Please guys don't install this app

Skyborn
India
19 days using the app
August 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

KKGROUPS
India
17 days using the app
October 21, 2022

Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.

Luxiface
India
15 days using the app
January 26, 2024

Pathetic Customer support.Every thing is automated chat and doesn't answer your queries. there is no option to talk to a real person to solve your query. Just some shitty pre filled answers

Al madni Traders
Pakistan
About 20 hours using the app
May 4, 2022

worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.

DERAKBIKES
United Arab Emirates
1 day using the app
interakt.shop replied August 21, 2022

Hello Derabikes team!

We are sorry you experienced this.

Can you please email us at support@interakt.ai? Our Account managing team will fix this for you asap.

June 3, 2022

The app isn't evening opening up.
it shows JSON coding type page which says result false
message "['Company name is already taken']"

Baby Barcode
Pakistan
About 20 hours using the app
interakt.shop replied August 21, 2022

Hello Team Baby Barcode!

Apologies for the issue faced. Can you please write us an email at support@interakt.ai about this? We have identified the problem with your account.

Thanks for your patience