Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through automated campaigns and catalog setups. It's praised for automating retargeting and confirmation processes, enhancing customer communication. The app integrates smoothly with Shopify and is user-friendly, making it accessible for all tech levels. Merchants also appreciate the reliable performance and quick support team, making it a comprehensive tool for WhatsApp marketing.

April 13, 2022

Really liked the features. Helpful to send automated order related notifications on WhatsApp. The new catalog feature is also amazing. Good support and overall great experience.

MARKET 99
India
Over 1 year using the app
interakt.shop replied August 21, 2022

Thank you team Market 99! We look forward to help you scale better!

January 6, 2022

We use Interakt for all our whatsapp communication with customers, very happy with the product, functionalities and most of all the support from Rupak and the team. They are always there to make sure all our use cases are catered to and working properly.

Sassy Sauce Collective
India
Over 1 year using the app
interakt.shop replied August 21, 2022

It gives us much pleasure to know that you’ve chosen to use our app. Your kind words encourage us to continue doing our best!

October 21, 2022

There is no need now for someone to pickup calls and answer for delivery & return related issues. The chatbot works like a dream & the support from the Interakt Team is just too good.

SR Store
India
Over 1 year using the app
March 4, 2023

Overall good app, Happy that we got green tick in the very first attempt.
Highly recommended app for eCommerce stores.

Hayagi
India
Over 1 year using the app
February 23, 2023

Nice app, Really enjoying scaling the business with Interakrt.
Thank you team for your support and help.

Stories Nuts and Berries LLP
India
Over 1 year using the app
October 8, 2021

Interakt is a pretty good app. We have been using it since its beta testing phase and it is very smoooth in terms of whatsapp messages, automatic messages and especially there support service is also really good. I would highly recommend this app.

Pristi
India
Over 1 year using the app
interakt.shop replied October 10, 2021

Thank you team Pristi! We look forward to help you grow your business.

January 11, 2022

This app is amazing. Has definitely helped us to bridge the communication gap from our users. Works better than email marketing or push notifications as personalized messages are delivered right to their whatsapp. Must try for all D2C Brand Owners. Those who wanna know best practices to drive ROI through interkat can contact us. Happy to share our tricks with fellow store owners

Prokyde
India
About 1 year using the app
interakt.shop replied August 21, 2022

Thank you team Prokyde! Reviews like these make our day! We look forward to help you scale

January 31, 2023

Campaigns and template setup was successfully done the supporting team was also very good. I am satisfied with my all queries, THANKS! for your support.

Purchasekart
India
About 1 year using the app
June 18, 2022

Thanks to the team for such a smooth process ! its so useful for my brand will recommend it to everyone !

DAWNANDDUSK.CO
India
About 1 year using the app
interakt.shop replied August 21, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations!

November 24, 2021

Easy to use API, definitely a must for small & medium businesses. Also has new and upcoming features that allow you to share your catalogs with your customers as well.

Bigbluemarble
India
About 1 year using the app
interakt.shop replied January 4, 2022

Thank you team Big Blue Marble for your kind words! We are always here to help you scale!