Reviews (894)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer interactions through its effective communication tools and user-friendly design. They appreciate the easy installation process and reliable performance, which contributes to site growth. The customer support is also noted for being quick and helpful, adding significant value to merchant-customer interactions.

September 13, 2024

Its very helpfull to chat with customers .

Z Mall
United Arab Emirates
About 2 months using the app
August 11, 2024

muito bom

a grande oferta
Brazil
About 1 month using the app
November 18, 2024

Good

Shoponline
Portugal
37 minutes using the app
June 7, 2024

ok ok ok ok n

Femme Store
Colombia
5 months using the app
September 25, 2024

Good

Top Jewel General Trading
United Arab Emirates
2 minutes using the app
June 6, 2024

good

IZZIMART
Pakistan
3 months using the app
May 10, 2024

acabei de intalar, vou testar e assim que tiver uma experiencia mais completa retorno com o feedback

MQUEIROZ STORE
Brazil
About 2 months using the app
Edited September 21, 2021

The app is great, however I want the Facebook widget to work right inside the app pane instead of opening in a new window.
Also, i want to customize the widget more, i want to make the widget size bigger on mobile, the distance from the bottom increases to 150.
Because there are channels that only work on mobile but not on desktop (eg: Phone, SMS...), so I want each channel to have the option to watch on mobile or desktop or both.
Thanks!

Việt Music
Vietnam
About 3 years using the app
April 15, 2021

It´s great, it does exactly what my boss want. Two minimun issues are that our site is in spanish, so I wish we could personalize the "chat with us" alt text and the head of the message box that is in english.

Persianas Roller Up
Costa Rica
Almost 3 years using the app
March 8, 2021

Nos gusta hasta el momento esta aplicación de chat para comunicarnos y atender mejor las inquietudes de nuestros clientes .

versagecosmetics.cl
Chile
Over 2 years using the app
RoarTheme replied March 8, 2021

Thank you for sharing with us your feeling :)
Your feedback is really a huge encouragement to my team. If you have advice or recommendations please feel free to let us know to help to make this app better and better.