Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation, simple interface, and quick customer response capabilities. It's praised for enhancing customer experience through direct communication and potentially boosting sales. Many appreciate its customization options, multi-channel integration, and excellent support. It's particularly beneficial for businesses using WhatsApp as a primary communication tool and is considered a must-have, affordable tool for any store.

April 12, 2023

falta o idioma em espanho ou portugues

Tu Proyector
6 days using the app
August 13, 2021

We installed your whatsapp App in our website https ://sakshoparchkids.com/ but it doesn't appear anywhere. Can you help us getting it to work?

SAK shop.arch.kids.
About 2 years using the app
RoarTheme replied August 13, 2021


I think you changed your live theme without running the app install wizard to add the required code to your new theme.
Please refer to the below link, it will let you know the next steps

Sometimes it may take up to 20-30 seconds to view applied changes at a storefront after being saved.
Please help me to check it again and let me know your results :)
Hope this helps!

Again, I’m so sorry for this inconvenience!

May 11, 2021

i cant give five star or four becouse i have just started and you force us to make this without staudying the app

Shanimax Online store
Over 1 year using the app
RoarTheme replied May 11, 2021


Thank you for sharing with us your feeling.
The rating is not required. You can ignore it. I'm sorry if it bothers you.

Btw, you (customer) can use it to share advice or recommendations. They will help us to make this app better and better.

Thank you!

July 6, 2022

The developer is more concerned about you leaving a review and downloading the other apps than making the app work.

CS Racing Exhaust
United States
5 months using the app
Edited June 22, 2021


Hong Kong SAR
5 days using the app
Edited September 21, 2020

I need to remove the Whatsapp Chat and Share from our Shopify store (my partner doesn't like the look of it). How do I remove it?

Bizzibabs Scratch Patch
South Africa
About 16 hours using the app
RoarTheme replied September 21, 2020

We're very sorry to see you go, but we know the app may not work for everyone.

You can uninstall WhatsApp Chat and Share from the Apps page in your Shopify dashboard (https://www.screencast.com/t/cKfKhr851EJk).

If you cannot do it by yourself, please help me submit a ticket to https://roartheme.ticksy.com, I will remove it for you :)

April 6, 2022

Lider funktioniert diese App nicht mehrere Versuche es zu beheben blieben zwecklos deshalb nur einen Stern

23 minutes using the app
RoarTheme replied April 6, 2022


We're so sorry for this inconvenience.
Yesterday, we had a problem with the server provider. It was maintained for a couple of hours.

After contacting them, the problem was fixed. It's working normally.
If you want to use the app in the future, please let me know. I will be glad to help you :)

Have a great day!

January 18, 2022

سسسسسسسسسسسسسسسسسسسسسسسسسسيئرجدااااااااااااااااااااااااااااااااااااااااااااااااااااا لا ارغب فييييه

Saudi Arabia
3 minutes using the app
RoarTheme replied January 18, 2022

Hi Mazing,

Could you please give me your problem details? I would be glad to check it for you :)

Thank you!