Reviews (929)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing chat support in online stores, noting its simplicity and user-friendly interface. The WhatsApp chat buttons are particularly appreciated for boosting customer engagement. Its reliable performance in live chat scenarios and responsive customer support team are also key highlights, contributing to improved customer interactions and business growth, especially in local e-commerce.

April 12, 2023

falta o idioma em espanho ou portugues
OK
oooooooooooooooooooooooooooooooooooooooooooooooooooooooooo0

Tu Proyector
Spain
5 days using the app
Edited June 22, 2021

我无法找到工作人员协助我处理聊天窗口无法显示的问题,我操作了很久无法显示聊天页面,所以请工作人员看到联系我处理,请尽快..................................................

oumee
Hong Kong SAR
5 days using the app
Edited September 21, 2020

I need to remove the Whatsapp Chat and Share from our Shopify store (my partner doesn't like the look of it). How do I remove it?

Bizzibabs Scratch Patch
South Africa
About 16 hours using the app
RoarTheme replied September 21, 2020

We're very sorry to see you go, but we know the app may not work for everyone.

You can uninstall WhatsApp Chat and Share from the Apps page in your Shopify dashboard (https://www.screencast.com/t/cKfKhr851EJk).

If you cannot do it by yourself, please help me submit a ticket to https://roartheme.ticksy.com, I will remove it for you :)

February 3, 2024

Just won't install - just stuck forever loading when trying to enable the app.

The Dressage Coach
United Kingdom
23 minutes using the app
April 6, 2022

Lider funktioniert diese App nicht mehrere Versuche es zu beheben blieben zwecklos deshalb nur einen Stern

VioShave
Germany
23 minutes using the app
RoarTheme replied April 6, 2022

Hello,

We're so sorry for this inconvenience.
Yesterday, we had a problem with the server provider. It was maintained for a couple of hours.

After contacting them, the problem was fixed. It's working normally.
If you want to use the app in the future, please let me know. I will be glad to help you :)

Have a great day!

January 18, 2022

سسسسسسسسسسسسسسسسسسسسسسسسسسيئرجدااااااااااااااااااااااااااااااااااااااااااااااااااااا لا ارغب فييييه

Mazing
Saudi Arabia
3 minutes using the app
RoarTheme replied January 18, 2022

Hi Mazing,

Could you please give me your problem details? I would be glad to check it for you :)

Thank you!

February 22, 2024

My Store
Pakistan
About 2 months using the app
January 2, 2024

Badshahi Tea
India
About 1 hour using the app