Reviews (929)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing chat support in online stores, noting its simplicity and user-friendly interface. The WhatsApp chat buttons are particularly appreciated for boosting customer engagement. Its reliable performance in live chat scenarios and responsive customer support team are also key highlights, contributing to improved customer interactions and business growth, especially in local e-commerce.

Edited September 21, 2021

The app is great, however I want the Facebook widget to work right inside the app pane instead of opening in a new window.
Also, i want to customize the widget more, i want to make the widget size bigger on mobile, the distance from the bottom increases to 150.
Because there are channels that only work on mobile but not on desktop (eg: Phone, SMS...), so I want each channel to have the option to watch on mobile or desktop or both.
Thanks!

Việt Music
Vietnam
About 3 years using the app
November 10, 2021

Easy enough to set up. Able to add multiple channels as well. Altho using Instagram simply direct users to the instagram profile

threefurr
Singapore
About 3 years using the app
March 15, 2022

nice work on the app. now I can get in touch with my clients more easily. Hope I can make a difference between privat and business chat sometime

AL-KHATIB
Israel
Almost 3 years using the app
April 15, 2021

It´s great, it does exactly what my boss want. Two minimun issues are that our site is in spanish, so I wish we could personalize the "chat with us" alt text and the head of the message box that is in english.

Persianas Roller Up
Costa Rica
Almost 3 years using the app
March 8, 2021

Nos gusta hasta el momento esta aplicación de chat para comunicarnos y atender mejor las inquietudes de nuestros clientes .

versagecosmetics.cl
Chile
Over 2 years using the app
RoarTheme replied March 8, 2021

Thank you for sharing with us your feeling :)
Your feedback is really a huge encouragement to my team. If you have advice or recommendations please feel free to let us know to help to make this app better and better.

Edited December 12, 2021

Relatively easy to set up. Does exactly what is described. Opens up another way of communication with our customers.

Dynamic Choices
South Africa
Over 1 year using the app
June 24, 2021

la verdad es buena aplicación apenas y la estoy probando espero que cumpla con mis expectativas lo mas pronto

Brighton Distribution Mexico
Mexico
Over 1 year using the app
Edited December 18, 2022

ottimo per whatsapp. Un po meno chiaro l'utilizzo con altre piattaforme come facebook e linkedin. Forse un po più di documetazione im merito aiuterebbe.

Baccospirits
Italy
About 1 year using the app
November 10, 2022

Not really exprience the result yet. I had just install and will send you feedback once I had seen the result.

GoFitness
Singapore
About 1 year using the app
January 22, 2024

ótimo

FAMIVESTE
Brazil
About 1 year using the app