Reviews (284)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer connections and increasing engagement, often preferring it over email marketing. It's noted for its cost-effectiveness and seamless integration with Shopify, particularly through features like automated campaigns and order notifications. Small businesses find the WhatsApp API functionality beneficial. The user-friendly interface and responsive support team are also highlighted, making setup and integration straightforward.

February 13, 2023

The customer support is quick & prompt. The process of integrating the software is seemless Thank you team

Get-A-Way
India
2 days using the app
December 12, 2022

Good experience using the Interakt app and excellent support provided by Shivangi !,
Integration with Shopify has made it easier and catalog setup is also very easy
just by clicking. Thank you so much.

Crunchy Fashion
India
1 day using the app
March 2, 2023

Support is good and migration process and the account set up was quick. Automated campaigns and catalog feature works particularly well.

overraherbals
India
1 day using the app
November 3, 2022

Things that I love: COD notifications and confirmations
Sending the cart directly to Shopify for payment Customer support is efficient. My preferred WA API partner.

Fairfield Meat Centre
South Africa
1 day using the app
Edited August 26, 2022

catalog sync very smoothly on platform. One of the best aplication to promote your products on whatsapp.

Hayman Pen
India
About 13 hours using the app
March 2, 2023

After using several Shopify apps, I can confidently say that Interakt is one of the best app for the Whatsapp on the Shopify app store. The level of support provided by the app team is exceptional. Whenever I had a question or an issue, the support team responded quickly and provided a comprehensive solution to my problem.

The integration is so smooth that I hardly noticed that I was using a third-party app.

The app provides a wide range of features that improve customers' shopping experience.

Vashi Integrated Solutions
India
About 8 hours using the app
Edited January 12, 2023

The Support was excellent. The platform offers multiple features- automation, catalog & campaigns. Complete chat bot could have been a game changer.

Arrow Angel
India
About 5 hours using the app
September 16, 2022

It was a pleasure setting up our Whatsapp account with Interakt. Extremely responsive team and setup process was easy.

Organics Food Market
India
About 4 hours using the app
February 3, 2023

We have been using Interakt for months now and is serving out purpose well. The platform has a lot to offer when it comes to whatsapp marketing and automation.

Dapper Dude
India
About 2 hours using the app
November 29, 2022

Catalogs connected easily and new campaigns created for automations. Got good support for integration and training.

Basharashop
United Arab Emirates
About 1 hour using the app