Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and valuable features like automated messages and catalogues. The abandoned cart feature is particularly praised for aiding in sales recovery. The app's performance is generally good, with some noting a positive impact on sales. The customer support team is commended for their quick and knowledgeable responses, especially in resolving integration issues. Merchants also appreciate the app's quick product syncing with Shopify and its enhancement of the customer shopping experience. The pricing is deemed reasonable and the thorough training and onboarding process is well-received.

April 8, 2023

Features that this platform provides for the business is really helpful. Catalog and automated messages work absolutely well. I also wanted to take the product reviews from the customers but that option isn't available yet with Interakt

3 months using the app
November 17, 2022

I found it quite good service and other details explained by the team, we are on Starter plan and we find it quite good to start this a new business. Give it a try. Some setups are only necessary to do once. Thanks From Team Pure Bubbles Skincare

Pure Bubbles Skincare
4 months using the app
Edited March 31, 2023

We have been using Interakt to set up our whatsapp business api and manage order related, customer support and marketing communications. The onboarding with them was smooth. Overall the product and its features are good. The team is reachable to sort out the technical issue or queries that ever arises.

7 months using the app
November 17, 2022

The catalog connected easily with the platform. Seems to be a good feature but there is one disadvantage- you could only send 300 products to your customers at once and not more than that. A major disappointment from Whatsapp

2 months using the app
November 7, 2022

The products sync quite easily with the platform. The support is nice but looking forward to more fetaures with automation. especially Out for Delivery campaign.

The Menshine
22 days using the app
October 14, 2022

I used this app to send notifications to my customers and update them about various events. Customers find it easy to order via the app. I also use it to solve customer problems. The added benefit of the Product Catalog makes it easier to explain to customers about various products and inform them about the new products.

24 days using the app
September 28, 2022

The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.

15 days using the app
December 22, 2022

The initial setup takes a bit of time. But over it seems to be worth it. The app could incorporate more features though.

About 2 months using the app
March 15, 2023

Good customer support and reasonable pricing. Takes some time to get used to the UI but once the setup is done, its good to go.

About 1 month using the app
April 7, 2023

Easy to integrate plugin. Except for a few bugs during the integration with Shopify, it looks fine.

Akansh from Support team is really helpful and knowledgeable in fixing the issues.

About 1 month using the app