Reviews (745)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales, particularly through features like abandoned cart recovery and automated order updates. It's praised for its user-friendly interface, seamless Shopify integration, and support for WhatsApp API for personalized messaging. The app's performance is reliable, and the customer support team is noted for their responsiveness and effectiveness in quickly resolving issues, enhancing customer service, satisfaction, and retention.

August 7, 2022

Full support from the team whenever I have faced any issue with the integration process. 100% recommended

BNWWEAR
India
Almost 2 years using the app
March 17, 2022

Great app with clean UI to navigate and easily setup.
FAQ & Contact us forms integrated in Chat are awesome features as they save a lot of customer support time. Big shout out to Rahul to help me out with the integration and setup and answered all my questions. A request to add a feature for automated Review request post delivery. (Please get some integration with Loox Reviews).

ORIONZ
India
Almost 2 years using the app
February 8, 2020

I love this free app. You have what I just needed to engage with my customers! Communication has been made easier.

Pawfection
Singapore
Almost 2 years using the app
Softpulse Infotech replied February 11, 2020

Thank you. :)

February 27, 2019

With the addition of the Chat option it is great, since in my country we use more Whatsapp than Facebook Messenger, great feature

OxM - Orgullo x México
Mexico
Almost 2 years using the app
Edited November 18, 2019

Ya llevo tiempo con ella en mi tienda y es facil de usar da confianza a los clientes poder contactarte por whatsapp

Bésame Jewelry Joyería Mexicana
Mexico
Over 1 year using the app
July 27, 2017

Very easy to instal. great !

Warm regards, www.bobbyarthur.com

Bobby Arthur Jewelry
Indonesia
Over 1 year using the app
Edited November 30, 2018

IT is a good product
Congrats
Pukka tea
Organic tea
Welcome to our online store
www.lux-maart.com
--------------------------

LUX MAART
Luxembourg
Over 1 year using the app
February 17, 2022

We have been using it for a while, and it is working well for us. Fantastic support, the team is very helpful. Would recommend.

Perff Studio
Portugal
Over 1 year using the app
Softpulse Infotech replied February 17, 2022

Thank you for your review. 🙏

December 22, 2016

Great app good for sending items you like or want to share straight to the mobiles of friends and family.

Thank you

http//www.laboudoircoquette.com

Lifetime Intemacy
United Kingdom
Over 1 year using the app
February 14, 2023

nice n easy integration, with no errors/issues.Happy with the service.
Staff was helpful and prompt to provide answer to queries.

www.thetimberguy.com
India
Over 1 year using the app