Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with WhatsApp and Shopify, easy installation, and customizable welcome messages. Key features include automated messages for order confirmations, status updates, and cart recovery, which have been effective in boosting sales and customer engagement. The app is also praised for its excellent customer support and significant recovery of abandoned carts, enhancing customer interaction and providing a convenient communication channel.

February 26, 2023

I installed the App hoping to have WhatsApp in the store, it didn't work. I contacted support several times, but they never solved the problem. I am interested in the App, but working as it should.

9 days using the app
Softpulse Infotech replied February 27, 2023

As we checked earlier, it was working alright for us on all the browsers,
Then when you gave us collaborator access to check on your store if something is conflicting or not, app was removed by you and waiting for you to reinstall it, so that we can check it.
Reply us on support@shopiapps.in once you install the app again.

August 8, 2023

it's not working properly, whatsapp show that message invalid, we can't ppen the link, or stuff like that

4 months using the app
Edited February 10, 2020

I`ve selected the free plan, never upgrated but yet they're charged me $3.99 /month. This forever free they say here in the free plan apparently is bullshi*. Uninstalling now

Karela - Fundos Em Tecido & Props
10 months using the app
Softpulse Infotech replied February 11, 2020

There is some misunderstanding here. Shopify or We are not able to charge any store without store owner's permission at the time of installing app.
And App was paid with that charge earlier. Now it starts with free plan for all.
You can write us on support@shopiapps.in for app related support. Thanks.

September 1, 2017

I tried installing it on Ira Theme and it does work. Tried all possible permutation and combinations....

About 2 years using the app
May 23, 2018

App doesnt work any more. Did not make any change at my end and suddenly it stopped working.

United States
7 months using the app
October 17, 2019

Estou tendo dificuldades em colocar o aplicativo para funcionar em meu site. Ele não aparece, e não sei mais o que fazer.

Roberta Nitz
2 months using the app
Edited February 15, 2019

Não consigo traduzir do inglês para português para poder preencher as informações solicitadas. Gentileza informar como devo proceder. Aguardo!

Shamah Mundi
2 months using the app
December 3, 2016

This app made my site so slow that customers started complaining about the issues. I had to spend a lot of time to trace that this app is the culprit and uninstalled it.

T Bhai Clothing
3 months using the app
May 16, 2017

i have pay the fees but the system can't upload to the new shopify theme

Appliances Online Sale
2 months using the app
March 17, 2017

very difficult to installed costumer service sucks!

La Burga Atelier
United Arab Emirates
2 months using the app