Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

December 11, 2018

I used this app and it's perfect

MAA ALTHAHAB
Türkiye
Almost 2 years using the app
December 31, 2018

This is a very useful app and I have been looking for this solution for a while. However a couple of pointers that could make the app a lot better:

1. Have a longer list of abandoned checkouts (10 per page is too less- it should be at least 30 preferably 50)
2. Have an option to 'clean' the phone number- some customers add spaces or country code (when it is default) making their correct number incorrect. In such cases, the app fails to recognize or clean the number and shows it as an incorrect number
3. Make "{customer_first_name}" an available variable as it is much better to address customers with their first name rather than full name
4. It would be super great if you can include product name variable as an available variable in the auto message.

The Mom Store
India
Over 1 year using the app
May 25, 2017

The app is great, i would recommend it to a friend. When sharing on whatsapp, the message and pics could be better structured, maybe more bold letters and a better showcase of the product or image being shared. Alround, a great app! :)

Spicemecca
South Africa
Over 1 year using the app
January 27, 2017

Installed it today. Easy to install and works fine. Have to watch out how effective this is. By the way, when sharing a product page, it should share the product image as well. Currently it is sharing the Product Title and link.

Sharepyar
India
Over 1 year using the app
January 28, 2020

Great app...i like to have It. Very helpfull. You guys did a really good job keep going and thanks a lot.

Romanelli Eventi
Italy
About 1 year using the app
August 20, 2020

I used this app really its helpful mostly with chat support . And abandoned cart recovery is also wonderful full thank

Le Bhaari
India
About 1 year using the app
March 5, 2020

Nice App, I'd suggest adding a ring or any sound so the customer is aware of the chat, sometimes the popup can go unnoticed.

uniformandote.com
Colombia
11 months using the app
March 8, 2017

Download > install > done!! Very easy process, one area I facing issue in product page; I can't adjust the share button to the position I like and I don't have control of the button size

One Cliq
Singapore
11 months using the app
August 10, 2020

App is good, Customer R able 2 whatsapp to us. They are using often. We are able to whatsapp back to them easy.

Naviluna Artisan Chocolate
India
11 months using the app
Edited December 13, 2018

es muy interesante esta aplicacion la remicominedo al 200% es una de mis aplicaciones mas funcionales gracias!

SwoleWatch
Spain
8 months using the app