Reviews (751)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and boosting sales, particularly through its automated cart recovery feature and timely notifications. It offers a range of WhatsApp marketing tools, including chat options and automated messages, which improve click-through rates. The interface is user-friendly with seamless Shopify integration, and the support team is noted for their responsiveness and helpfulness, even on weekends.

December 20, 2024

I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too.

The integration is seamless and makes managing customer orders a breeze, especially for COD.

Whenever I've had a question, the support team has been responsive and helpful.

If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline ...

Harmony Health
France
2 days using the app
October 18, 2024

The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!

Pinkfig Boutique
United Arab Emirates
Almost 2 years using the app
December 5, 2024

Lovely app great app for business and customer support is amazing

Unity Vogue
India
2 days using the app
October 11, 2024

Hello
I have been using their product from a while. Frankly speaking its good and responsive and solves the issue pretty well, also I would like to add these guys have a prompt customer support which has actually solved my doubts multiple times, so its a thumbs up from my end.

ZACEKART
India
10 months using the app
October 21, 2024

Its awesome and quick reply and give very helpful information and guidelines thanks for the cooperate.

SHOPFYR
United Arab Emirates
About 1 month using the app
September 7, 2024

Le service client est réactif pour la mise en place, validation du numéro et du compte whatsapp relié à business manager avec un accompagnement de qualité pour la France, Je recommande cet application !

tente-de-toit.Shop
France
About 2 months using the app
March 6, 2025

Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.

Best Life Naturals
India
January 21, 2017

wonderful, i think this will be the best useful App for my website.

Famguards
United States
About 8 years using the app
Edited October 17, 2019

Great option to choose and to get direct communication with your customers. Especially very supportive if you work with personalized products. Highly recommended.

Litha Creations France
France
Almost 8 years using the app
January 6, 2017

A great addition to social sharing

Wohnreich
Switzerland
Over 6 years using the app