Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales, particularly through its abandoned cart recovery feature. It offers automated responses, customer support, and marketing communications on WhatsApp, integrating smoothly with Shopify. The support team is praised for their prompt and helpful service. The app is also appreciated for its user-friendly interface, cost-effectiveness, and features like image and button integrations that improve interaction and click-through rates.
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The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!
Hello
I have been using their product from a while. Frankly speaking its good and responsive and solves the issue pretty well, also I would like to add these guys have a prompt customer support which has actually solved my doubts multiple times, so its a thumbs up from my end.
Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)
I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction.
The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.
I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too.
The integration is seamless and makes managing customer orders a breeze, especially for COD.
Whenever I've had a question, the support team has been responsive and helpful.
If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice.
All in all, I highly recommend CTX!!!!
I recently integrated the WhatsApp API into our system using Ctx Whatsapp Chat and the process was incredibly smooth and easy. The customer service team was exceptionally helpful throughout the application process, providing clear guidance and support. Highly recommended!
A very well made app, works well with the operations side of our website. Rahul was kind enough to be with us at every step until the setup was completed. Kudos to him and team!
This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far
Ctx: WhatsApp Chat + Marketing is fantastic! Super easy to use, with great features like automated responses. Their customer support is amazing—quick, friendly, and super helpful. Highly recommend!
Using free version 3 years ,Now trying the Paid . But this company need to give good support ,