Reviews (746)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales, particularly through features like abandoned cart recovery and automated order updates. It's praised for its user-friendly interface, seamless Shopify integration, and support for WhatsApp API for personalized messaging. The app's performance is reliable, and the customer support team is noted for their responsiveness and effectiveness in quickly resolving issues, enhancing customer service, satisfaction, and retention.

October 25, 2023

I recently integrated the WhatsApp Chat Abandoned Cart App into my Shopify store, and I'm extremely pleased with the results. This app has been a game-changer for reducing cart abandonment, WhatsApp Chat and improving customer engagement.
1. Easy Installation: The app was a breeze to install and configure. It took me just a few minutes to set up, and I didn't need any technical expertise.
2. Seamless Integration: The WhatsApp chat widget seamlessly integrates into my Shopify store, providing customers with a direct line of communication.
3. Abandoned Cart Recovery: One of the standout features is its ability to automatically send cart abandonment reminders to customers via WhatsApp. This has led to a noticeable increase in conversions.
4. Personalized Communication: The app allows me to send personalized messages and product recommendations to customers, which has greatly improved customer satisfaction.
5. Customer Support: The app's customer support is excellent. They are responsive and always ready to assist with any queries or issues.
6. WhatsApp Business Verification process was done very quickly.
In summary, the WhatsApp Chat Abandoned Cart App for Shopify is a valuable tool for any online store owner looking to reduce cart abandonment rates and enhance customer communication. It's user-friendly, effective, and well-supported. I highly recommend it to Shopify store owners.
Rating: ★★★★★

TUZZUT Qatar Online Shopping
Qatar
8 months using the app
January 6, 2023

Very good and valid application. You can see the results from the first day of use. It allows you to recover a lot of abandoned carts.

In addition, the customer care is fantastic. For any problem, Rahul and his team are always ready to help. Every day and at any hour.

I really recommend him to everyone!

Pixiie Brand
Spain
8 months using the app
September 7, 2020

Its really helpful, hope we will see more upgrade feature of this app in future, and wish you success

Shops Hut Online
Maldives
8 months using the app
August 23, 2018

We had problems installing the app but as soon as I contacted support they helped us get it up and running. They even did free coding work to change the design of the button. Top notch service!

Bagatelle Co
United Arab Emirates
8 months using the app
October 18, 2016

easy installation - a great way to spread your products

Generalstoreproducts4u
United States
8 months using the app
May 5, 2020

This is a wonderful app, probably the best whatsapp app on Shopify store. Delivers what it promises, at a very affordable cost. Support is great too. Keepi it up guys!

Joker & Witch
India
8 months using the app
March 9, 2018

Great app and very professional and helpful support

Naturacurandera
United Kingdom
8 months using the app
November 8, 2016

I was able to share Mighty Fine Soap. Wonderful app.

Mighty Fine Soap Llc
United States
8 months using the app
October 7, 2016

Love it! i just recently migrate from selling on instagram with whatsapp. it's great to have this feature added to my shop, while getting my customer to get familiar with the new set up and have the old option at the same time. thanks! www.mgpatch.co

Mgpatch Co
Malaysia
8 months using the app
January 6, 2024

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Helios Red Therapy
Netherlands
7 months using the app