Reviews (746)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales, particularly through features like abandoned cart recovery and automated order updates. It's praised for its user-friendly interface, seamless Shopify integration, and support for WhatsApp API for personalized messaging. The app's performance is reliable, and the customer support team is noted for their responsiveness and effectiveness in quickly resolving issues, enhancing customer service, satisfaction, and retention.

May 9, 2018

This is app is easy to install and use quickly. It is making life easier for a startup to share the campaigns with customers on WhatsApp. Support is knowledgeable and provides accurate soltuion. I got a very quick help from the developer on an unknown issue. I would recommend this app to all.

Flip Sale
India
8 months using the app
April 15, 2021

Great app! It has a great design customization and works fluently, very happy with this feature on our site!

bedenmatras
Netherlands
7 months using the app
June 18, 2020

I started using the app and so far so good, it's been very helpful to improve the conversation with my clients and recover abandoned carts

Road Bikes | Os acessórios de ciclismo Mais Usados do Mundo, direto pro seu Pedal !
Brazil
7 months using the app
November 12, 2021

We have a multi-language shop and when we installed the application we saw that there was only one default option, although with multiple languages, it did not seem possible for users to receive notifications and messages in their own language. That is, either they were all sent in English, or all in Spanish, or all in any other language that the app allows. We contacted technical support and they made the relevant internal adjustments so that the application could discriminate based on the COUNTRY that the customer placed on the payment page. Now, customers receive messages in their language. We are really grateful for this work. The only "but" is that the messages show the application's phone number and ideally our customer service phone number would appear, or could be masked in some way. They are working on it and we hope they will have a solution for this soon. For the moment, they have our full confidence and recommendation. Thank you!

The Lord Of The Magic
Mexico
7 months using the app
Softpulse Infotech replied November 12, 2021

Thanks a lot for your kind review. 🙏😊

August 3, 2017

Just Installed, Looks Like Very Usefull Feature, Waiting To Check The Benefit Of It. Thank You Very Much.

Loveperfume4u
Israel
7 months using the app
December 12, 2022

This app is really great!

In my opinion, much more effective than email and than SMS. The conversion rate is awesome!

Since I started using this app (about a month ago) I have spent a total of $169.72. Profit generated: 5,739.25

In addition, the support is super helpful and ready to solve any kind of problem in a very short time.

I recommend it to everyone! Rated 10!!!

Beau Paris
Spain
7 months using the app
February 21, 2018

The app is working awesome. The support is fast and very helpful. I recommend for everyone... peace

Onenessionaire
Hungary
7 months using the app
Edited November 16, 2021

I like the app very much. It is because not only the good product, but also the good service provided. The good team help me to solve the button problem. Thanks again.

iFashion Book
China
7 months using the app
Edited May 25, 2023

Great app and super fast service! We've been using this app for a few months now as the chat function for our webshop.

PEACK
Netherlands
7 months using the app
December 15, 2018

This app is really helpful and helps in increasing sale for our store and also the team is very supportive.

Perfectbody.in
India
7 months using the app