Reviews (746)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales, particularly through features like abandoned cart recovery and automated order updates. It's praised for its user-friendly interface, seamless Shopify integration, and support for WhatsApp API for personalized messaging. The app's performance is reliable, and the customer support team is noted for their responsiveness and effectiveness in quickly resolving issues, enhancing customer service, satisfaction, and retention.

December 7, 2023

I recently received exceptional customer service from Ctx for Shopify, and I want to express my gratitude! their support team was incredibly knowledgeable and prompt in helping me with an issue related to my WhatsApp integration on my Shopify store.
Thanks to him and the Ctx WhatsApp team, my WhatsApp chats now runs seamlessly, enhancing my store's visual appeal and user engagement. If you need a WhatsApp Chat solution for your Shopify store and value top-notch customer support, Ctx: WhatsApp Chat & Abandoned is the perfect choice. Five stars! Thank you, Ctx

TheChikanLabel
India
3 months using the app
January 19, 2018

Sweet like a mango!!! App is working and the support has been top class!!!

Www Biovapo Com
Spain
3 months using the app
October 29, 2017

It's Awesome! Not so easy to us, but still great!

Manprivilage
Spain
3 months using the app
June 5, 2022

No tenia ninguna app para recuperar carritos abandonados ...Espero subir min ventas ... muchas gracias

Raspberriestores
Chile
3 months using the app
June 22, 2023

I recently integrated the WhatsApp API App for Shopify into my online store, and I must say it has revolutionized the way I interact with my customers. This app has become an invaluable tool in streamlining my communication processes, particularly when it comes to order confirmations and status updates.

The setup process was a breeze, thanks to the user-friendly interface and clear instructions provided by the app. Within minutes, I had seamlessly connected my Shopify store to WhatsApp, allowing me to communicate directly with my customers on their preferred messaging platform.

One of the standout features of the WhatsApp API App is the ability to automate messages. Now, as soon as a customer places an order, a personalized message is automatically sent to confirm their purchase. This not only provides reassurance to my customers but also saves me valuable time and effort.

Furthermore, keeping customers informed about their order status has never been easier. With the WhatsApp API App, I can send automated updates regarding order processing, shipping, and delivery. This proactive approach has significantly reduced customer inquiries and ensures a smooth and transparent purchasing experience.

The app's integration with Shopify's order management system is seamless. I can easily customize the content and timing of the messages to align with my brand's voice and customer expectations. It gives me peace of mind knowing that my customers are receiving timely and accurate information at every step of their buying journey.

The WhatsApp API App has had a positive impact on my business. It has improved customer satisfaction, increased engagement, and ultimately boosted sales. The convenience and effectiveness of this app make it an essential tool for any Shopify store owner looking to enhance their customer communication strategy.

If you're seeking a hassle-free way to engage with your customers and provide exceptional service, I highly recommend integrating the WhatsApp API App for Shopify. It's a game-changer that will help you build trust, nurture relationships, and elevate your online store to new heights.

PURPLETEETH
India
3 months using the app
January 28, 2020

didn't using this apps yet. just wanna try now, but why i must give a review before use the apps. but it's ok

FOOM
Indonesia
3 months using the app
January 29, 2019

I'm using this app right now and always my customers send msgs to my whatsapp to ask something about my products. This is very important because we can converter more leads. So, thanks everyone!!!

Total Descontos
Brazil
3 months using the app
June 21, 2017

Easy to install and looks great in the mobile.

Trocares
Mexico
3 months using the app
May 11, 2020

It's an excellent app one most have on its store for more customer interaction and easy to setup with multiple whatsapp numbers.

Indianstyleshop
India
3 months using the app
December 3, 2019

It really helps to link us with our customers and the future buyer. Easy to set up, It will be good if we're able to customise the icon for WhatsApp chat. The rest is good.

Ninja White
Malaysia
3 months using the app