Reviews (275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales with features like automated workflows for abandoned cart recovery and order confirmations. It supports personalized messaging and product recommendations, enhancing customer relationships and brand loyalty. Additional tools include message broadcasting and seamless Shopify integration. Exceptional customer support, available even on weekends via real-time platforms like Gmeet, is also highly praised.
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This app made my site so slow that customers started complaining about the issues. I had to spend a lot of time to trace that this app is the culprit and uninstalled it.
it's not working properly, whatsapp show that message invalid, we can't ppen the link, or stuff like that
I need help,because don´t install the app whats app
- Whatsapp chat feature doesn't work, it adds extra numbers to my phone number so customers are unable to contact me.
- Whatsapp share button requires a code which I tried several times to put in but can't get it to show up.
- Whatsapp sticky bar has a bad design and although I input a text, it doesn't show up in the bar.
Overall useless app, why would I bother to pay for an upgrade if the basics don't work?
Its awesome and quick reply and give very helpful information and guidelines thanks for the cooperate.
looking good and rahul from Customer service is helpful thank you for helping me setup API and fix the problem with my acc
I've had a great experience with Ctx: WhatsApp Chat + Marketing for WhatsApp API services. Their platform is reliable, easy to integrate, and backed by responsive customer support. Highly recommended Everyone.
Let me tell you, I'm so glad I did! My experience with this app has been absolutely amazing. From the moment I started using it, I was impressed by:
The User-Friendly Interface: Setting up and using the app was incredibly easy.
The 30-Day Free Trial: This generous trial period allowed me to explore all the features and see how CTX... app could benefit my business before committing.
The Dedicated Support Team: Whenever I had a question or needed a little guidance, the support team was there for me. They're incredibly responsive and helpful.
I came across this App, when I was searching another app on Shopify store. I have downloaded this app and started using. So far, my experience about this App is amazing. The support teams are so dedicated to help. If I talk about App features, I have got 30 days free trial and it's helped me a lot to start WhatsApp marketing and grow business.
I Used it from last 3 month very nice app and support is very good
It's a great and helpful app with best support and service. Best for abandoned cart recovery for your store and COD orders and many more features. Thank you for the wonderful app.
good service and good experience!
Great experience, nice dashboard and incredible fast support!
The App works very weel and the customer service was always already to help to any question and issues anytime. I hope we can keeping our partnership for long time. Congratulations for the App and helping us to improve our sales.
Great Support by their team, Friendly, Polite.
Thanks Team for solving My issue.
Thanks Again.
The app works like charm. lot of free options. Best for new Store owners. Will soon go for paid services. Quick support and active app response. Support team is really very helpful.
Recommendation for new Store Owners
great support and great app to create COD orders for my store, totally recommended.
I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.
Super contento con la aplicacion, la verdad que tiene un uso brutal!
Aparte el soporte son muy buenos, responden muy rapido.
Recomiendo la app 100% para todo
Nice app and great customer support!
The app is great! It’s saving us a lot of money with Cash on delivery. And the support is very effective, we asked for some updates and they made it pretty quickly. I’m having a great experience.
Muy buena atención
Cuando tuve dudas, me ayudaron
Great customer support! I'm highly recommend using this app. Everything you need, they answer in seconds and really help you.
Best app I found for automating abandoned carts, order confirmation for COD, and sending fulfillment updates. The interface is super-intuitive and if you are just starting out, they also have the option to send updates to your customers manually which came in handy at first. Highly recommend this app! Support is also fast.
Ottima app, la utilizzo da tempo ed è utile per mostrare il pulsante whatsapp sul sito e per attivare le automazioni tramite api
I recently integrated the WhatsApp API App for Shopify into my online store, and I must say it has revolutionized the way I interact with my customers. This app has become an invaluable tool in streamlining my communication processes, particularly when it comes to order confirmations and status updates.
The setup process was a breeze, thanks to the user-friendly interface and clear instructions provided by the app. Within minutes, I had seamlessly connected my Shopify store to WhatsApp, allowing me to communicate directly with my customers on their preferred messaging platform.
One of the standout features of the WhatsApp API App is the ability to automate messages. Now, as soon as a customer places an order, a personalized message is automatically sent to confirm their purchase. This not only provides reassurance to my customers but also saves me valuable time and effort.
Furthermore, keeping customers informed about their order status has never been easier. With the WhatsApp API App, I can send automated updates regarding order processing, shipping, and delivery. This proactive approach has significantly reduced customer inquiries and ensures a smooth and transparent purchasing experience.
The app's integration with Shopify's order management system is seamless. I can easily customize the content and timing of the messages to align with my brand's voice and customer expectations. It gives me peace of mind knowing that my customers are receiving timely and accurate information at every step of their buying journey.
The WhatsApp API App has had a positive impact on my business. It has improved customer satisfaction, increased engagement, and ultimately boosted sales. The convenience and effectiveness of this app make it an essential tool for any Shopify store owner looking to enhance their customer communication strategy.
If you're seeking a hassle-free way to engage with your customers and provide exceptional service, I highly recommend integrating the WhatsApp API App for Shopify. It's a game-changer that will help you build trust, nurture relationships, and elevate your online store to new heights.
I received prompt and friendly support which impressed me a lot and looking forward to have the app work for me to provide high level service to my customers as I received from the support team
The app is extremely easy to install and use, without the need for any technical knowledge. After installing it, I could immediately see how intuitive and well-designed it is, with a clean and simple interface to navigate.
The integration with WhatsApp was perfect, with the ability to add your business phone number directly to your website. This allows your customers to send you messages directly on WhatsApp for any questions or support requests.
The aspect I appreciated most about the app was the ability to customize the welcome messages and automatic responses that your customers will receive when they contact you on WhatsApp. This allows you to offer a personalized and professional service to your customers, improving the overall shopping experience.
Excellent app, attentive support and quick responses, willing to solve any inconvenience, just perfect, and has all the features described and more, 100% recommended.
After trying a number of options, I have finally found the right one. Easy to to set up. A few hours after setting it up and I am already recovering abandoned carts!
excelente app, y muy fácil de usar! nos facilita mucho el trabajo a nosotros los emprendedores. Y una muy buena atención al cliente!
I installed the App hoping to have WhatsApp in the store, it didn't work. I contacted support several times, but they never solved the problem. I am interested in the App, but working as it should.
As we checked earlier, it was working alright for us on all the browsers,
Then when you gave us collaborator access to check on your store if something is conflicting or not, app was removed by you and waiting for you to reinstall it, so that we can check it.
Reply us on support@shopiapps.in once you install the app again.
Thanks.
Great app, makes the process of contacting the customer via whatsapp simple, and has good support, I recommend it
Great app that really helps in connecting to your customer and gaining lost sales, great support team and quick response
It is a great app to set up automated WhatsApp messages. The support team is great and responsive. I am super happy with the app.
I've been looking for a WhatsApp app for ages and found this one. Had a few concerns but Rahul and the team were so helpful and answered all my questions within a couple of minutes. I can definitely recommend the app and its customer service support.
Consiglio vivamente quest'app, la utilizzo per le automazioni dei messaggi su whatsapp e funziona alla grande con costi molto ridotti. Inoltre per qualsiasi problema è sempre disponibile il servizio di assistenza su whatsapp che opera in modo professionale e rapido!
I love this app. i used it when i was start my store and its very use full to connect buyer.and support team is very helpful.love you team.give more and more this type usefull app.thank you
This is an Excelent App the Support is always for u!, What a nice App!!, They help u with anything u need 10 of 10
Great features and excellent customer support. Had a reply from in just immediately , and resolved my issue pretty quick
Super easy and the most necessary feature is being offered by this app. Also the customer support was extremely helpful and friendly. Looking forward to more such apps from this developer.
Atenção ao cliente de excelente qualidade. Espero que assim continuem. Obrigado pelo o suporte.!!!!!!
Excellent, the service is really fast, and I finished everything successfully, I would be willing to ask for help when I need it =)
Working seamlessly on my store, premium look, suggested to my friends, best WhatsApp app for Shopify store.
La mejor aplicación para enlazar tu tienda con whatsapp. Lo mejor de todo es el soporte, le hablas y en menos de 3 minutos tienen solucionado tu problema. Muy agradecido.
Muchas gracias por tu revisión. 🙏😊
Full support from the team whenever I have faced any issue with the integration process. 100% recommended
I only used this app for the WhatsApp function and it's simply awesome! And the additional FAQ function is very useful, too! This app definitely met my needs.
Customer service is very helpful and quickly replies. All my questions have been answered professionally.
Me encataaaaa ayuda inmediata muchas gracias me ha ayudado tanto es una aplicación genial muchas gracias he logrado recuperar varios carritos abandonados
No tenia ninguna app para recuperar carritos abandonados ...Espero subir min ventas ... muchas gracias
Excellent customer service, available and kind with the customer to solve any problem within this app. Thanks a lot and have a good day!!
Ótimo aplicativo para cumprir todas as funções necessárias de um suporte de qualidade. Houve um bug em relação ao meu tema e eles resolveram rapidamente. Recomendo demais.
Excelente app, me hace crecer encarecidamente con todas las funciones que tiene, es lo mejor que hay hoy en día en shopify.
This is a very friendly App. The support is A-ma-zing.
I you need clean and consistent communication with your customer you need this app.