Reviews (736)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

May 25, 2024

Great app with many Whatsapp marketing features at a reasonable rate. It can surely give ROI of several times of investment made.
Three great features I found
1) Whatsapp chat with FAQ and Track Order page to reduce support requests
2) Abandoned cart feature with 2 reminders that can be scheduled
3) Broadcast feature with ability to easily import contacts from Shopify. Tool can format phone nos automatically

Chatterbox Labels
India
11 months using the app
June 5, 2024

Ctx WhatsApp, Not only were they very knowledgeable, but they also took the time to understand my specific needs. They even offered to collaborate and take a peek at my store (with my permission, of course!). This hands-on approach completely solved the problem, and now everything is running really smoothly
Five stars is definitely the least they deserve

BEOLAND
Morocco
5 months using the app
June 27, 2024

looking good and rahul from Customer service is helpful thank you for helping me setup API and fix the problem with my acc

JADE
Saudi Arabia
About 1 month using the app
July 5, 2024

The app is really great and beginner friendly. I just started using it and the support team really helped me with every step of the setup.

APIRA
India
5 days using the app
June 20, 2024

Effective plugin. It takes care of Whatsapp marketing very well.

ANA
India
7 months using the app
May 27, 2024

I have checked almost all WhatsApp Apps in the Shopify app store but this one is the best. Also, plus point is their customer service is really fast and efficient.

Home Crayons
India
Almost 2 years using the app
May 23, 2024

I've been using this app for over a year and it works very well. I never had any problems with it and once I installed another app and it interacted with this one, I contacted technical support and they resolved it very quickly. The truth is that both the app and the support are top-notch.

elmejorcalcetin
Spain
Over 2 years using the app
May 29, 2024

Using over 2 Years, working perfect, and verry verry good support! Thank you

königsketten24
Germany
Over 2 years using the app
May 28, 2024

Excellent App, Must Use !

Tearaja
India
Over 4 years using the app
April 24, 2024

Let me tell you, I'm so glad I did! My experience with this app has been absolutely amazing. From the moment I started using it, I was impressed by:

The User-Friendly Interface: Setting up and using the app was incredibly easy.
The 30-Day Free Trial: This generous trial period allowed me to explore all the features and see how CTX... app could benefit my business before committing.
The Dedicated Support Team: Whenever I had a question or needed a little guidance, the support team was there for me. They're incredibly responsive and helpful.

allamana
Morocco
3 months using the app