Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and its ability to automate tasks such as sending cart abandonment reminders and order confirmations via WhatsApp. Many have noted increased conversions and improved customer satisfaction. Standout features include sales recovery with WhatsApp API, COD order confirmation, and product sharing to WhatsApp support. The app's customer support is frequently praised for its responsiveness and helpfulness.

February 6, 2024

I am able to send order related messages to customers using this app. The team is proactive and helpful whenever I need their assistance. They also helped with getting whatsapp API.

Urban Sleeve
India
2 months using the app
February 15, 2024

Great Support by their team, Friendly, Polite.

Thanks Team for solving My issue.
Thanks Again.

Dizzykart
India
3 months using the app
March 17, 2024

The support team is very good and are ready to support even during weekends. They are knowledgeable and provide very quick resolutions to all issues. Definitely would recommend this app.

Raga Ragini Store
India
4 days using the app
February 3, 2024

EXCELLENT WORK, NO MATTER WHAT LANGUAGE YOU SPEAK, THEY WILL FIND A WAY TO UNDERSTAND YOU, JASOLIYA THANK YOU FOR YOUR TIME, YOU ARE VERY KIND AND YOU HAVE SOLVED EVERYTHING

EXCELENTE EL TRABAJO, NO IMPORTA EL IDIOMA QUE HABLES, ELLOS BUSCARAN LA MANERA DE ENTENDERTE, JASOLIYA GRACIAS POR TU TIEMPO, ERES MUY AMABLE Y TODO LO HAS SOLUCIONADO

Paticascr58
Costa Rica
About 1 month using the app
March 6, 2024

Great experience, nice dashboard and incredible fast support!

BuilDDreams
Germany
13 days using the app
January 6, 2024

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Helios Red Therapy
Netherlands
17 days using the app
March 9, 2024

The best WhatsApp marketing app , very easy to use . And very lovely support

Charm abaya
United Arab Emirates
7 days using the app
March 4, 2024

The easier app for WhatsApp marketing, and the costumer services are there 24/7 they are very helpful

CHARM
United Arab Emirates
2 days using the app
March 5, 2024

Excellent app, excellent service. The support is commendable, and queries are promptly addressed. Highly recommended!

Nabia
India
19 days using the app
December 23, 2023

I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.

Liv247 The Grocer
United Arab Emirates
3 months using the app