WhatsDesk Voice‑Video Helpdesk
- Pricing
-
Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- WhatsDesk
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Voice, video and live chat helpdesk inside tickets. Unify customer support with WhatsDesk.
WhatsDesk is a voice- and video-first helpdesk for Shopify. Reply with quick voice notes, short video clips, or lightweight screen share so issues get solved clearly. When both sides are online, it works like live chat; when they aren’t, it falls back to threaded tickets and email in a unified inbox, so nothing gets lost. Auto-transcribe and translate messages for global customers. Set up in minutes, customize your widget, invite teammates, and track usage, all in one place.
- Live chat when both agent and shopper are online
- Record quick voice notes or reply with a short video directly inside tickets
- Public ticket links let customers follow and reply securely
- Unified inbox with email in & out so conversations stay in one place
- Auto-translate & transcribe for multilingual support
Languages
English
Works with
- Gmail
Categories
Channels
Workflow automation
Pricing
Free for 3 Days
Free
- All the paid features in Starter
Starter
$29 / month
or $261/year and save 25%
- 2 agents included
- 500 Audio/Video minutes
- Screen-share (Webview only)
- User language support
- 2 email inboxes
- Language Transcription
3-day free trial
Pro
$59 / month
or $531/year and save 25%
- 10 Agents
- Website support
- Text, Email, Voice, and Video
- 1000 Audio and Video Minutes
- Language Transcription
- Language Translation (agent primary)
- Screen-share (Webview + Webcam)
3-day free trial
Enterprise
$99 / month
or $891/year and save 25%
- 20 Agents
- Website support
- Text, Email, Voice, and Video
- 2000 Audio and Video Minutes
- Language Transcription
- Translation (Agent + User Language)
- Screen-share (Webview + Webcam)
- Custom analytics on demand
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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Support
App support provided by WhatsDesk.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Online Store
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Edit your Online Store
Script tags in your Online Store or theme
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