Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions through WhatsApp, Facebook Messenger, and calls. It's praised for its non-intrusive design, ease of installation, and customizable chat button that aligns with brand aesthetics. The app's flexibility and non-live chat feature are noted for reducing stress and improving customer service, leading to increased sales and customer engagement. Merchants also appreciate the responsive customer support that assists with feature customization.
Refine
-
By rating
A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:.
1. add Chinese language to your official website
2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 ....
3. The system can automatically detect which customer is busy, if the recommended customer is not busy
4. Add Chinese WeChat
5. Can automatically combine multiple chat accounts for the actual situation
6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language
7. You can set multiple phrases for quick chat
8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
Thank you for your suggestions. We will explore them carefully.
nice and beatuiful app. but the mobile version is not so good cause it redirects the clients to outside the website, to the messenger app. and you can only have 1000 interactions for free
Have been using for awhile. Good Customer support!
Check it out on our website https://www.watch.sg/
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work!
Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully saved. View live on your store!"
Instead it must display an error/warning message with such text input fields!
Thank you for the review.
Actually the form supports multiple phone number formats like
+92(319) 123-45-67
+92319 1234567
923191234567.
They will all work with https://api.whatsapp.com/send/?phone=923191234567&text&type=phone_number&app_absent=0.
If you have a specific example that didn't work, please drop us an email at customer-success@getbutton.io
Nice and easy to use app. I used the free version which allowed max 2 forms of messaging. It is easy to install and set up as well. Would be nice to be able to place the app at the top as well since at the bottom it may not be very visible.
Really great app. Only using the free version, but still a good amount of features. Runs smoothly and does not get in the way of the customers shopping experience.
Just started using it on my store but I love it so far. Very useful for quick chats with visitors to the store.
Great app. But Be careful with the Position of the button. I had it at bottom right and it was causing my checkout button to glitch.
The issue with positioning has been fixed =)
je le trouve vraiment super il est à recommander