Reviews (139)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage access to products and content based on customer profiles, ideal for B2B operations. It supports customized shopping experiences by allowing wholesale customers to view and order specific items, with features to lock and hide products, pages, or prices from general or retail customers. Merchants appreciate the app's reliability and the responsive, helpful customer support team that often customizes features to meet specific needs. The ease of installation and straightforward setup, coupled with detailed support, are also noted benefits.

August 20, 2024

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

ACUITY Instruments Wholesale
United States
Almost 5 years using the app
September 4, 2024

Top customer support

I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

Melt Atelier B2B
Germany
Over 1 year using the app
July 5, 2024

We've been using the Wholesale Lock Manager: B2B app for a while now, and it's incredibly effective for managing our diverse customer base. It allows us to hide and lock specific products based on user profiles, which is perfect for our B2B needs. The customer support is outstanding, especially Daniel, who always provides top-notch assistance and goes the extra mile to help us out.

UK Arbortec Trade
United Kingdom
About 4 years using the app
August 29, 2024

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

My Store
United States
4 days using the app
September 24, 2024

Customer service is awesome. Still learning the ropes.

FLOWER CHILD COFFEE
United States
14 days using the app
September 10, 2024

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

DNA Nutrition
United States
18 days using the app
September 17, 2024

Best customer service!!

Flarespace
United States
Over 2 years using the app
September 3, 2024

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

Belnatur
Hungary
5 days using the app
July 11, 2024

Parth was very helpful, We like the app, it works great and we are very happy with it.

Xulon Flooring
United States
7 months using the app
July 16, 2024

Be wary, once you uninstall the code will remain in your template.

Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally.

Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

THE SKATEROOM
Belgium
8 days using the app