Reviews (145)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to products based on user profiles, ideal for B2B operations. Features like tag-based access and the ability to hide prices are particularly praised. The app is noted for its reliable performance, responsive support, and ease of use. Its cost-effectiveness and seamless Shopify integration make it a favored long-term solution for managing wholesale and retail interactions.

February 15, 2025

Amazing. I highly recommend this company and their b2b solutions. The team went over & above to customize the application to work on my b2b website - exactly how i wanted it.
5 Starts for them for their efforts and customer service.

Global1st - Store
United Kingdom
Almost 3 years using the app
January 31, 2025

We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.

Image Wear
Australia
6 months using the app
January 10, 2025

Shanna was a great help with getting my locks to work correctly!

Mad Viking
United States
Almost 4 years using the app
December 16, 2024

This app works easily and thoroughly, helping me control which items are seen by the appropriate customers. Affordable and powerful

Prodigal Coffee
United States
12 months using the app
December 10, 2024

Headache! I kept having issues with my add to cart buttons disappearing. All the information I found was that it had to be something with the theme. I would install and publish a different theme and my buttons would come back. So I had to completely delete the theme, reinstall it along with all of my customizations. Sadly, but gratefully after the second time of this happening, I figured out it was this darn app making these things happen. I could kick myself for not realizing it the first time. JUST DONT DO IT! Save yourself a headache and frustration.

Crafty Stamp Co
United States
1 day using the app
August 20, 2024

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

ACUITY Instruments Wholesale
United States
Almost 5 years using the app
September 4, 2024

Top customer support

I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

Melt Atelier B2B
Germany
Over 1 year using the app
September 24, 2024

Customer service is awesome. Still learning the ropes.

FLOWER CHILD COFFEE
United States
14 days using the app
July 5, 2024

We've been using the Wholesale Lock Manager: B2B app for a while now, and it's incredibly effective for managing our diverse customer base. It allows us to hide and lock specific products based on user profiles, which is perfect for our B2B needs. The customer support is outstanding, especially Daniel, who always provides top-notch assistance and goes the extra mile to help us out.

UK Arbortec Trade
United Kingdom
About 4 years using the app
September 17, 2024

Best customer service!!

Flarespace
United States
Over 2 years using the app