Reviews (146)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to products based on user profiles, ideal for B2B operations. Features like tag-based access and the ability to hide prices are particularly praised. The app is noted for its reliable performance, responsive support, and ease of use. Its cost-effectiveness and seamless Shopify integration make it a favored long-term solution for managing wholesale and retail interactions.

July 25, 2020

I used this app to make a private store for a certain group of customers. The best part about this app, is the customer service. I reached out to them to help me integrate it with our theme and they responded within hours and were able to accomplish this and more. Working with this team deserves way more than 5 stars. I would recommend this app to any and everyone!

Body & Soul® Fitness
United States
10 days using the app
December 10, 2020

The app does everything I need it to, and their customer service is top notch! Quick responses and efficient work.

TMBG Instant Fan Club
United States
9 days using the app
March 24, 2021

We are creating dealer protected login area and the app works great. Top notch service from the programming team!

Johnson Propeller Co.
United States
9 days using the app
October 9, 2019

Does exactly what it should and the support is really fast and helpful. Greetings from Germany, Thank you!

Luicella's Ice Cream
Germany
9 days using the app
February 17, 2022

Used this app for approximately 6 months. We faced an issue and requested support or a resolution how to solve this issue. At first they requested access to our store that was granted. After that they blamed Shopify for having changed something. At the end of the day no resolution to our simple request and no support.

stepstones-health.nl
Netherlands
6 months using the app
March 14, 2021

after the uninstallation I was left with the purchase button visible only to logged in users. I don't know how to fix it, the fault is yours and your application dirtying my code

Maschere di Torba
Italy
4 months using the app
February 17, 2022

We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!

AAFKES B2B
Netherlands
5 days using the app
Edited August 26, 2019

This app did not perform well for the needs of our store. We experienced a breach with the lock app on multiple occasions and after 6 months gave up and uninstalled. I would like to note that the developer was quick to reach out to resolve our issues. The responsiveness of the developer was greatly appreciated, however, this app was not a good fit for our needs.

SugarPea Designs
United States
5 months using the app
Edited November 24, 2021

I installed this app to keep one product from being visible unless the customer was logged in and tagged with a certain label. It was easy to install, create the tag and create a lock, however, it didn't work as intended at the outset because everyone could still see the product logged in or not. Then there was a change made and then even being logged in, they couldn't see it. Wholesale Lock support was finally able to resolve the problem, but we went back and forth on this for more than a few days, so just know that if you install this, there might be glitches, and it might take a while to get right, but they do stand behind their app and will help you fix it. Working great now. Thanks!

Entry Envy
United States
3 months using the app
March 29, 2018

I needed a certain page to have a password login and the app works perfectly. Seth has great customer service and replied super fast when inquiring about the app, which was great because I was under the pump!
Thanks Seth

Rovebyronbay
Australia
2 days using the app