Reviews (181)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and seamless integration that ease product and order management. They value the responsive customer support, competitive pricing, and diverse product selection. The app's efficient fulfillment capabilities streamline operations and improve delivery logistics. Additionally, the multilingual support and comprehensive tools assist in various aspects of store management, enhancing business operations and merchant satisfaction.

February 27, 2025

Um dos piores atendimentos que eu já tive nesse mercado

One of the worst support i've ever seen in this market

MELHOR POLO
Brazil
7 days using the app
August 14, 2024

After a period of collaboration, I feel compelled to write this review to express my deep disappointment with this supplier. The quality of the products provided is very poor and inconsistent, often changing without prior notice. This not only directly affects the quality of the final product but also diminishes our own business's reputation in the eyes of our customers.

I've noticed that they do ...

Paw Furry
United Kingdom
Almost 4 years using the app
October 21, 2024

Péssima experiência, agentes da WIIO entraram em contato comigo, eu fiz a integração da plataforma, e logo nos primeiros pedidos eles informaram que não conseguem atender devido ao peso dos itens. Para a minha operação não funcionou. Me deu prejuízo e perda de tempo

popbox
Brazil
2 days using the app
February 21, 2023

Slow delivery and slow reply. Waiting too long to get the reply from them. Can't scale the business with them. The quality of the product too bad.

Galaxy Projector
Australia
Over 2 years using the app
Wiio Dropshipping replied February 21, 2023

Dear Galaxy,

We are sorry to hear that you have had a negative experience with our services. We apologize for any inconvenience caused by delays in delivery and response time ...

November 7, 2023

poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.

Dogs Harness Australia
Australia
Over 1 year using the app
Edited January 1, 2022

2nd January Update: Wiio Dropshipping are scum bag A&$## Ho&&s and they should be ashamed of themselves for not delivering the products inspite of 50-60 days and paypal has charged me for 3 cases so far and took away my money.
These are scammers - be aware merchants ..dont trade with these guys. Even Shopify partners team is unable to stop my loss and get response from these f$#$s . stay away ...

EssentialsOnEarth
Australia
7 months using the app
Wiio Dropshipping replied December 6, 2021

Hello! We sincerely apologize for any inconvenience that has transpired. We highly value our customers and we do want to hear from you personally. Please email us at hello@ ...

October 2, 2021

10 days and still counting for my order to be shipped so my customer will have to wait almost 1 month, i am so disapointed with Wiio, don't believe the reviews, there is no fast shipping, worst than aliexpress, at least they refund you when their processing time is not respected.

Beauty Peachy
United Kingdom
6 months using the app
Wiio Dropshipping replied October 5, 2021

Hello there! We're terribly sorry for your experience. We're resuming our operations after the Chinese National Holidays, not only that but Global shipping is facing many ...

May 13, 2022

The worse drop shipping company that you could work with honestly. Avoid like the plague. They state that they offer 10-15 days shipping but they are lying. They literally use the cheapest and slowest shipping lines like China Post to ship your orders, and make a huge mark up profit by charging you what a private agent would charge for shipping your goods that should normally take no longer than ...

Healthy Fetal
United Kingdom
3 months using the app
Wiio Dropshipping replied May 13, 2022

Hello Healthy Fetal,
We apologize for your unsatisfactory experience with Wiio. We take into account every Wiio user's experience with our platform very seriously once more, ...

September 1, 2022

This is a very bad service provider I do not advise anyone to use you will lose your customer and credibility. The first shipment took 30 days before it got lost and they resend the shipment again and it's taking more than a week to deliver the product to the shipping company

Shopsteria
United States
2 months using the app
Wiio Dropshipping replied September 2, 2022

Hello Shopsteria

We would like to apologize for the inconvenience the delays have caused your business. We've worked with hundreds of thousands of Dropshippers from all ...

January 9, 2024

They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies. I've 20 USD left their website, requested refund 3 times, they never refunded me, they won't cover anything if they did something wrong. My ...

Glova UK
United Kingdom
About 2 months using the app