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Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust pixel tracking capabilities, including managing multiple pixels and segmenting audiences, leading to increased ROAS. Features like Hyper Events and advanced analytics provide valuable insights. The app is user-friendly and the support team is responsive and informative. The accurate reporting system is also a plus. Some merchants report increased conversions and sales, and value the educational insights from the support team.

June 20, 2020

I never knew I could segment audiences like this before. A friend recommended Winads to me and the support team here explained to me further exactly how to optimize everything. This has really been a game-changer for my Facebook ads strategy.

Aiya Beauty
2 days using the app
Edited December 3, 2020

One of the worst app I ever used..
My purchases were underreported, I contacted support and he replied to me that he has very little knowledge of fb ad manager..... The developer has hired some lazy virtual support staff that has no clue on how to resolve the issue and he will be sending u tons of copy-pasted links and articles to go through and solve your problem yourself.

1 day using the app
Era Of Ecom replied December 4, 2020

Thank you for the review, We are really sorry for any inconvenience caused by Win Ads to your store or from our support line.

I am here to help you out with any issue that you are facing.

I went through your chat with our support and I saw that he was not able to attend to you properly, I saw your complaint that you have had 51 sales in your Shopify store but your Events Manager and Ads Manager were showing very fewer sales.

Can you please let me know after you had set up the pixels with Win Ads, did you had any pixel setup with Shopify native integration? As that could be the potential risk of suppression or duplication of pixel events.

Also, there can be other sources as well which is why I am here to help you out, if you want to give Win Ads another try and let me help you with the setup and then pixel review to see everything is working smoothly.

Rest assured you will get the best support from our end and I will make sure of that, you can also reach out to me directly via email

Please let us know if you need any assistance from my end.

July 5, 2021

just started to use the app, so far easy to use, will update when results come in. A review gets you a discount

9LOVE Paris
About 19 hours using the app
November 20, 2021

Bonsoir après avoir utilisée l'application je la recommande fortement
elle est très facile a utilisée

trop de poils
About 18 hours using the app
December 9, 2021

This app is really helpful! Especially with the right tracking of pixels, Thank you so much Eric great support team that takes the time to understand your problem and find a solution. Recommended

Custom Panties
United States
About 16 hours using the app
May 10, 2020

Amazing application with an amazing customer service. Absolutely in love with Danny. He is just amazing. Much love

United States
About 12 hours using the app
November 29, 2021

My second Shopify store using Winads to effectively track my Facebook pixels! The app is effective, easy to use and highly intuitive. Highly recommended!

By Shirl & Co
About 6 hours using the app
Edited May 10, 2020

Can't install the app. Hanged up on the first step - the app couldn't find my FB pixel account. Support didn't reply in a chat

UPD: It was only my fault - there were problems with FB account permissions. Luckily, support's helping (Caspian) was great. App is working perfectly!

New Zealand
About 4 hours using the app
Era Of Ecom replied May 10, 2020

Thank you for your review, Can you please let me know what issue are you facing so that i can help you resolve it as soon as possible. Our support line is active and constantly attended to any chat that is initiated, you could see that from the reviews as well, where most reviews are focused on how our support line and developers resolve any issue that customer faces. If you could give us a chance to help you out that would be great.