Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for importing customer reviews from platforms like Amazon and Etsy, highlighting its role in boosting website credibility. They appreciate the user-friendly interface, the ability to import up to 100 reviews for free, and the customizable review displays that require no coding. The responsive customer support, particularly from a support member named Jayden, is frequently praised for quick resolutions and proactive assistance, enhancing the user experience and making it a valuable tool for increasing store trustworthiness and appeal.
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I have changed my views over the last 10 months considering the utility and support offered by the wise reviews team. I am happy with their product.
Dear Kiddale123,
We appreciate your feedback and concerns regarding our app's pricing and plans. We strive to provide a transparent and ethical service to our users.
The reason behind requesting the deletion of downloaded reviews when switching to the free plan is related to the costs associated with maintaining the server and database infrastructure that stores the reviews. As a company, we incur ongoing expenses to ensure the availability and accessibility of the reviews for our users.
While you have paid for and downloaded the reviews for a specific period, transitioning to the free plan requires us to free up server space and resources for other users. By deleting the previously downloaded reviews, we can allocate those resources to new users who may be interested in accessing those reviews.
We understand that this may seem inconvenient, and we apologize for any confusion. We value your feedback and will take it into consideration as we continue to improve our app and service. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
WiseReviews Team
very good app excellent service the app makes it very easy because I can add a quick review in my store
We’re so happy to hear your review for WiseReviews. Thank you for giving us a chance to contribute to your success. Feel free to get in touch anytime you need assistance! :)
Best customer service I've ever seen. Within a minute of contacting him about installing this app, he replied and had it working on my site within 5 minutes. It works perfectly now and exactly what I was looking for!
Thank you so much for your kind words! We are thrilled to hear that our customer service was able to provide you with such a positive experience. We always strive to be responsive and helpful to our customers, and we are glad to have been able to assist you in installing the app and getting it up and running on your site so quickly. If you need any further assistance or have any questions, please don't hesitate to reach out to us again. We are always here to help!
The app is exactly what I was looking for. You can easily integrate reviews. Jayden is very helpful and took care of a small problem within minutes. And he also fulfilled my request, regardless of the subject, exactly as I wanted. I'm grateful!
What an amazing guy, and the app works effortlessly...its better than all of these mainstream review apps. I haven't got payed for saying this, but I love this app and the guy was prompt and helpful. Thanks again
Thank you so much for taking the time to share your positive experience with our app and customer support team! We are thrilled to hear that our app has exceeded your expectations and that you found our customer support prompt and helpful. It's always great to hear that our hard work and dedication to providing a high-quality product and service is making a difference for our valued customers like you.
Your kind words mean a lot to us and we appreciate your support. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We are always here to help and are committed to providing the best possible customer experience. Thanks again for choosing our app and for being a part of our community!
Excellent App! Fast and easy to import reviews! Great customer service! Highly recommend! Thank you Jayden!
Thank you for your kind words and for taking the time to share your positive experience with our app! We're thrilled to hear that you found our app easy to use and our customer service helpful. We strive to provide the best possible experience for our users and are delighted to hear that we met your expectations. If you have any questions or feedback in the future, please don't hesitate to reach out. Thanks again for your recommendation, it means a lot to us!
Very helpful!
WONDERFUL! Very organized, and easy to use, Very happy to be a part of the wise fam! Thank you so much! A star is born!!!
Been using this app for an hour now and very pleased so far! Ran into a small issue and Jayden was super quick to respond (within seconds) and resolved my issues within minutes. Very kind too. Recommend!
I would recommend this app, easy to use and the layout looks nice. Support is really easy to reach and very helpful!
Thank you for your feedback! We're thrilled to hear that you found our app user-friendly and our support team helpful. Don't hesitate to reach out to us again if you need any further assistance.