Reviews (123)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for boosting customer service and sales with its 24/7 support and upselling capabilities. They appreciate its ability to handle complex interactions and provide tailored responses, enhancing efficiency and customer satisfaction. The bot's customizable features and easy installation are notable, along with proactive support and regular updates that keep it effective and relevant for various business needs.

November 11, 2024

We can’t say enough good things about this AI bot app! From start to finish, it has exceeded all expectations, It truly sets it apart from other similar apps.

The interface is clean, intuitive, and easy to navigate. Even if you’re not tech-savvy, it’s simple to get the bot up and running.

What we love most is the app's ability to tailor the bot to our exact needs.The training process was smooth, and it quickly learned to handle more complex interactions with ease.

One of the unexpected delights of using this app is how it has been able to identify upsell opportunities for our products. The AI not only responds intelligently but also understands our offerings and subtly suggests complementary products to customers. It’s like having a dedicated sales assistant working 24/7.

This AI bot app is a must-have for any business looking to boost efficiency, enhance customer experience, and increase sales!

Shop Santé
Canada
About 2 months using the app
October 14, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Lani.mx
Mexico
About 2 months using the app
October 9, 2024

Wizybot is here to revolutionize the world of digital advisory. From the moment it is installed, we start providing real-time assistance, where the end customer receives information about available products, promotions, shipping options, and can even create a support ticket if additional assistance is needed. The support team is always attentive and ready to help, even though the app's setup is truly intuitive, easy, and fast. We’ve been using it for a little over a month, and it has generated sales and engagement with our customers. We love Wizybot!

L'Occitane Costa Rica
Costa Rica
About 1 month using the app
December 9, 2024

Es una muy buena herramienta para la atención del cliente, ha sido muy flexible porque se puede nutrir manualmente la base de conocimiento de la IA

Inbiotech SAS
Colombia
About 1 month using the app
December 26, 2024

tiene muchas características que facilitan la vida de un emprendedor o dueño de cualquier tipo de negocio. Estoy segura que donde tuviese más tiempo para aprovechar al máximo sus funcionalidades, mejores resultados en ventas tendría y eso que soy cliente por un tema de construcción de comunidad desde servicio al cliente.

Marcelo Gutiérrez
Colombia
4 months using the app
December 23, 2024

Great app

Helped me freeing time to my customer service team

Drops Colombia
Colombia
10 months using the app
December 23, 2024

Really great tool to answer customer service questions and highlu customizable.

Sarelly Sarelly
Mexico
9 months using the app
October 18, 2024

Running a small business, insane how good this bot responds to the customer. I can recommend this!

Egendesign
Sweden
2 months using the app
September 27, 2024

Wizy is a very useful virtual agent tool in an area as important as customer service, with the added benefit of converting that attention into a sale. The support is very effective.

Masglo
Colombia
About 2 months using the app
November 19, 2024

¡Estamos encantados con Wizybot! ✨ Desde el primer momento, ha superado todas nuestras expectativas y se ha convertido en una herramienta indispensable en nuestro día a día.

La interfaz es súper fácil de usar, muy intuitiva, ¡y no necesitas ser un experto en tecnología para ponerlo en marcha! ️ En pocos pasos, tienes al bot funcionando, listo para atender a los clientes.

Lo mejor de todo es lo fácil que ha sido personalizarlo a nuestras necesidades. El proceso de entrenamiento ha sido fluido, y aunque seguimos afinando detalles, ya hemos visto resultados impresionantes.

Nos ha ayudado a resolver las preguntas más comunes de nuestros clientes y, lo mejor de todo, ¡a cerrar ventas! Nuestros productos suelen generar muchas preguntas antes de la compra, y Wizybot está ahí para despejar todas las dudas al instante. ️

El equipo de soporte también es espectacular, siempre están disponibles para ayudarnos y solucionar cualquier inconveniente que se presente. No podemos esperar para seguir explorando todas las funciones que tiene por ofrecer.

Wizybot ha revolucionado nuestra atención al cliente y sin duda es una herramienta que recomendamos a cualquier negocio que quiera optimizar sus ventas y soporte.

Frutos & Semillas
Colombia
9 months using the app