Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and boosting sales through 24/7 support and automation of common inquiries. They value its ability to handle diverse functions like product inquiries and support ticket creation, and its customizable features. Advanced tools offer analytics and sales strategy suggestions, while the support team is praised for their responsiveness and effectiveness in optimizing the bot's performance. Integration with online stores is noted as seamless.
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We can’t say enough good things about this AI bot app! From start to finish, it has exceeded all expectations, It truly sets it apart from other similar apps.
The interface is clean, intuitive, and easy to navigate. Even if you’re not tech-savvy, it’s simple to get the bot up and running.
What we love most is the app's ability to tailor the bot to our exact needs.The training process was smooth, and it quickly learned to handle more complex interactions with ease.
One of the unexpected delights of using this app is how it has been able to identify upsell opportunities for our products. The AI not only responds intelligently but also understands our offerings and subtly suggests complementary products to customers. It’s like having a dedicated sales assistant working 24/7.
This AI bot app is a must-have for any business looking to boost efficiency, enhance customer experience, and increase sales!
We're still in the learning phase but we can already tell this is a great tool that will help us solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter
Wizybot is here to revolutionize the world of digital advisory. From the moment it is installed, we start providing real-time assistance, where the end customer receives information about available products, promotions, shipping options, and can even create a support ticket if additional assistance is needed. The support team is always attentive and ready to help, even though the app's setup is truly intuitive, easy, and fast. We’ve been using it for a little over a month, and it has generated sales and engagement with our customers. We love Wizybot!
Es una muy buena herramienta para la atención del cliente, ha sido muy flexible porque se puede nutrir manualmente la base de conocimiento de la IA
Wizy is a very useful virtual agent tool in an area as important as customer service, with the added benefit of converting that attention into a sale. The support is very effective.
Running a small business, insane how good this bot responds to the customer. I can recommend this!
I run a small business by myself, and this app has enabled me to automate customer support after hours. I offer WhatsApp support during office hours, and this AI bot fills in after hours. It is well thought out, and I was able to fine-tune it to my store's needs very easily. I like that I can review the conversations and offer better replies for future conversations.
Customer support is amazing. They often review the conversations and proactively offer help if any issues surface. Highly recommended.
¡Estamos encantados con Wizybot! ✨ Desde el primer momento, ha superado todas nuestras expectativas y se ha convertido en una herramienta indispensable en nuestro día a día.
La interfaz es súper fácil de usar, muy intuitiva, ¡y no necesitas ser un experto en tecnología para ponerlo en marcha! ️ En pocos pasos, tienes al bot funcionando, listo para atender a los clientes.
Lo mejor de todo es lo fácil que ha sido personalizarlo a nuestras necesidades. El proceso de entrenamiento ha sido fluido, y aunque seguimos afinando detalles, ya hemos visto resultados impresionantes.
Nos ha ayudado a resolver las preguntas más comunes de nuestros clientes y, lo mejor de todo, ¡a cerrar ventas! Nuestros productos suelen generar muchas preguntas antes de la compra, y Wizybot está ahí para despejar todas las dudas al instante. ️
El equipo de soporte también es espectacular, siempre están disponibles para ayudarnos y solucionar cualquier inconveniente que se presente. No podemos esperar para seguir explorando todas las funciones que tiene por ofrecer.
Wizybot ha revolucionado nuestra atención al cliente y sin duda es una herramienta que recomendamos a cualquier negocio que quiera optimizar sus ventas y soporte.
Desde que implementé Wizybot en mi tienda en línea, he notado una gran diferencia en la forma en que interactúo con mis clientes. La integración fue sencilla, y en poco tiempo, el chatbot estaba listo para responder preguntas. Me encanta cómo puede manejar consultas sobre productos y resolver dudas comunes, lo que me ha permitido enfocarme en tareas más estratégicas y complementar con ventas.
Nuestra experiencia con Wizybot ha sido transformadora! En solo un mes, hemos visto una mejora significativa en la eficiencia de nuestro equipo de Customer Experience. AI ChatBot ha demostrado ser una herramienta invaluable para responder a consultas comunes y liberar a nuestros agentes para que se enfoquen en problemas más complejos. Además, el equipo de desarrollo ha sido muy receptivo a nuestras sugerencias, lo que demuestra su compromiso con la mejora continua de la plataforma. Los felicito =)