Reviews (104)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for boosting customer service efficiency and increasing sales, with some reporting a return on investment up to five times the cost. It's easy to set up and can handle a high volume of inquiries around the clock, allowing staff to focus on other tasks. Merchants appreciate its quick and accurate responses and the strong support from the team, noted for their proactive assistance. This chatbot is valued for enhancing customer satisfaction and improving business operations.

September 21, 2023

I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia

La Marelle Co
Colombia
6 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

September 13, 2023

Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.

Veronna Tecnología®
Colombia
5 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

August 7, 2023

I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.

Canine's World
United States
4 days using the app
Wizybot Inc replied December 7, 2023

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

October 21, 2024

GX Motor
Colombia
2 months using the app