Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited December 30, 2023

Two months post the shop's launch, my satisfaction level stands at 80%.

- One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly.
- After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers.
- While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched.

Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer.

As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live.

In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.

3 months using the app
InkPODFulfillment replied October 30, 2023

Hello, thank you for your feedback. We will continue to improve the quality of our products and services.

Edited January 23, 2021

I used this app to design and dropship custom merch for my entertainment media brand. The prices were so low, and they had some unique items. Shipping times are between 19-27 days for the FREE Shipping. I was also informed that shipping times have been increased during Covid-19 times, so it is suggested that you pay for "expedited shipping" which will be around 4-12 days. The customer service is good, they usually respond within the day for chat. the design center can be a little bit better, but overall a good app.

United States
Over 2 years using the app