Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

Edited October 7, 2021

Wonderful app! Easy to customize. Excellent customer service. really great support :) Very quick responce from support they help customizing the app according to our need

Hunting Hue
Australia
Almost 2 years using the app
Edited October 10, 2022

We've been using this app for a while and it works perfectly, the support is speedy and efficient, thank you

Karen Mabon Ltd
United Kingdom
Almost 2 years using the app
October 19, 2022

Prezen helped with the problems with my store swiftly. Although I hope they provide more options to customize things in the settings such as making line breaks for all gift options, etc

JLF Co.
Australia
Almost 2 years using the app
January 28, 2022

This app is very easy to use and efficient. Whats amazing is the level of the support of the team, not only they are quick at solving all issues but they also suggested enhancement! very professional. I advise you to use it!

MOST WANTED
United Arab Emirates
Almost 2 years using the app
December 18, 2020

Very nice service! The contactperson was always available and helped me a lot during the process. Keep up the good work!

Max Pro x MOHI
Netherlands
Almost 2 years using the app
June 7, 2021

Wrapin is a helpful and fast service! I have some problems but they have an excelent customer support!

Mermeladas Ana Belen
United States
Almost 2 years using the app
February 14, 2021

I needed to give my customers the option to add a gift box to certain products only. I couldn't find a way to do this so I contacted the developer who was incredibly helpful and within a day or two was able to do it for me. I tried a few other apps that do the same but this one is definitely the best for the simplicity and also the support provided. Highly recommend this app and developer. Thank you :)

Ranmore Candle Co.
United Kingdom
Almost 2 years using the app
July 22, 2022

Super helpful for customers when they want to wrap their gift at checkout. Support on the app was excellent!

The Fat Whale Gifts & Decor
South Africa
Almost 2 years using the app
October 13, 2021

It is helping us upsell by adding a gift wrap with a small cost. Also, support team is very helpful and fast!

Belfry
Spain
Almost 2 years using the app
June 27, 2022

Amazing Support!!! Great app in addition! We had an issue with the wrapping option not showing where we wanted... asked for help via the chat box and had everything taken care of within an hour or so!

Olive Lane Gifts
United States
Almost 2 years using the app