Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

March 3, 2021

This app works well and the support team was very helpful when I had a small issue installing the app.

Kinnakeet Clay Studio & Showroom
United States
Over 3 years using the app
March 30, 2021

great service, perfect app. since we started to use it, the conversion rate got better. fast support during problems :)

30tee
Germany
Over 3 years using the app
February 9, 2021

There were a few issues to start with but the app developer was on hand to fix everything quickly and efficiently. Thank you!

Pineapple Island
United Kingdom
Over 3 years using the app
January 22, 2021

We are using this App since a couple of months and it's been very useful for our upselling goals. The support is very kind and helpful.

Savelli Religious
Italy
Over 3 years using the app
Edited December 10, 2020

Mady is very prompt in replying and attending to any issues you have with the app. Very helpful and supportive. Been using the app for 4 months now and any time I run into a problem, he has always been very helpful and kind.

Neenor Home
Malaysia
Over 3 years using the app
Prezen Apps replied October 4, 2020

Thanks for the feedback on your experience with our customer support team :)

February 9, 2021

We recently installed this app. Amazing one and very good customer experience. Will surely recommend it.

Dermalume
Australia
Over 3 years using the app
December 18, 2020

Works very well and helpful, friendly customer service who were very keen to help me set the app up. Thank you!

Scandals
United Kingdom
About 3 years using the app
March 13, 2023

L'app è funzionale e facile da settare. Il supporto è veloce e molto disponibile. L'opzione regalo viene aggiunta automaticamente al carrello insieme al prodotto.

Chitè Milano - Handmade in Italy Lingerie
Italy
About 3 years using the app
August 5, 2021

Very helpful developer, highly recommended!
I wanted to set up two gift wrapping options, but the original function only allowed me to set up one, so I consulted the chat and it was handled individually.
The response time was fast and smooth even when communicating via email.
Thank you very much!

ALL YOURS OFFICIAL ONLINE STORE
Japan
About 3 years using the app
October 15, 2020

Mady was extremely helpful in setting up the app and made sure to ask the right question. Making sure it was set up the way I liked. Thank you.

Dignified Dining Scarves®
United States
About 3 years using the app