Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

October 7, 2022

I like this app because it gives an option to customers having a gift box. However, the gift box option needs to be appeared as a line under the each of the product. That would have been nice to have. At the moment you can only choose the gift box once and you need to indicate which product should go to the box. But it still works fine. Thanks

Bebekish
United Kingdom
Over 1 year using the app
July 26, 2021

Great app, works really well and able to customise it. Really appreciate the customer service and support. Thank you so much!!

Zjoosh
Australia
20 days using the app
November 9, 2021

Very quick help with customizing the look, clean optics and very easy to use. Looking forward to using it in our store for the holiday season and beyond. Thanks!

Pour la Rebelle
Germany
20 days using the app
October 25, 2021

Appreciate the prompt help troubleshooting an issue. Maddy, the founder, has personally handled the issue and we're very happy with the result.

Marke
United States
20 days using the app
November 27, 2021

This app provides me with the service I've been wanting to offer my customers a by product gift wrap with a note. I needed help installing it and removing the widget from a certain product. Both experiences with Mady (via chat) were quick and resolved my issues. Thanks Mady!

Embellish Asheville
United States
17 days using the app
December 2, 2020

Great service. Needed a little help with setting up and got an answer in 5 minutes! Still haven't got much experience with the app but hope that my customers will love this.

Playroom.is
Iceland
16 days using the app
October 19, 2023

Nice support. Very helpful. Simple but good and efficient apps.

Nawara Olive Wood Craft
Switzerland
16 days using the app
April 20, 2021

This App is very helpful if you want to give your customers the option of wrapping your goods as gifts easily. Great service at problem solving, got immediate help - THANKS

Spirit of Liebs
Germany
14 days using the app
December 13, 2022

Good app, stratightforward purpose for any shop that wants to add gift wrapping as an option. Mady in customer service was quick and helpful when I wasn't able to add the code to our theme. Recommend.

PRATIMA Skincare
United States
13 days using the app
Edited September 13, 2022

Excellent service and app. I had a few minor issues implementing the app into my theme, and the service team quickly responded and provided support. The fix took a bit of time to fix, and they contacted me via email with a link to a video to show that the fix was working. Well worth the investment. I would recommend this app without hesitation.

BotaniVie
United Kingdom
13 days using the app