Wrapped: Gift Wrap & Messages

Wrapped: Gift Wrap & Messages

Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to specify which items in an order need gift-wrapping, a feature that enhances customer satisfaction and boosts sales, especially during the holiday season. It is user-friendly, with easy installation, customization, and seamless integration with Shopify themes. Key features include customizable gift-wrapping options, personalized gift messages, and flexible product tagging. Merchants also commend its performance for not slowing down their websites and appreciate the responsive and effective customer support, particularly from a representative named Adam, who assists with customizations and queries beyond regular business hours.

January 2, 2024

Adam is the real deal. Super helpful and cares about his users. I tried many different Gift option apps, and this was by far the best and easiest one to use. Straight to the point.

Daddy Day Club
Canada
About 12 hours using the app
April 10, 2024

After installing Wrapped I had a few questions about onboarding and customising our store, Adam's assistance was thorough and responsive. Thanks!

SASKI
Australia
1 day using the app
Alacart Apps replied April 14, 2024

Always happy to help!

Thank you for adding Wrapped gift options to your Shopify stores as well. It shows both your trust in the app, and your trust in us to help you.

I really appreciate it, and thank you again for leaving this great review.

January 3, 2024

Easy to use and helpful customer service!

Blakely Made
United States
3 months using the app
March 14, 2024

Easy to install, personalise, and brand. Great support team too.

Clare Haggas
United Kingdom
19 days using the app
October 24, 2021

A great app, we are ready for the gift season! The cooperation with Adam is very good. You will receive an answer to your questions very quickly and problems will be solved perfectly. He thinks along with you and the result is superb. Thank you very much!

Staartjes en Strikjes
Netherlands
About 3 years using the app
Alacart Apps replied November 3, 2021

Thank you for your review! I appreciate working with you and getting Wrapped setup exactly how you liked it. :)

October 15, 2021

The app, the developer, everything about it is super amazing! The app works and is so easy to use in addition, the customer service is friendly and the developers helped in customizing the app to my needs! 100000000000000/10 seriously!

sukurabu
Malaysia
Over 2 years using the app
Alacart Apps replied October 15, 2021

So happy with how it turned out on your store. Thank you for using Wrapped, and the very kind review!!

Edited November 17, 2021

I’ve been searching for an app like this and Adam in support was able to tweak it to serve my purpose. I’m so happy!

The Finer Detail by Kim
Australia
Over 2 years using the app
Alacart Apps replied November 17, 2021

My pleasure, thank you for using Wrapped and for the kind review!

April 26, 2022

Phenomenal customer service! We installed this app to add gift wrap options at checkout, and even though we're only on the free version for now, Adam took the time to customize some styling for us and now it looks perfect. And functionally, it does just what we want.

George Rings
United States
Over 2 years using the app
Alacart Apps replied April 29, 2022

Thank you! We think the end result turned out fantastic on your store!

October 27, 2022

I had the BEST customer service experience setting up this app for my website. I am talking went above and beyond and even custom coded things on there end to make ME happy!? Like what!! 11/10 customer service. THE BEST, literally. Ashley Christenberry

The Willow Tree Boutique
United States
About 2 years using the app
Alacart Apps replied November 10, 2022

You were absolutely wonderful to work with.

Thank you for the opportunity to setup and customize Wrapped gift options on your Shopify business.

We are really happy with the end result and honestly you were amazing during the entire process. So thank you for that 11/10 to you as well! :)

October 12, 2023

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years)

Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Chase and Wonder
United Kingdom
Almost 2 years using the app
Alacart Apps replied October 13, 2023

Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores.

You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped.

Thank you again for adding Wrapped gift wrap to your Shopify store.

Cheers!