Wrapped: Gift Wrap & Messages

Wrapped: Gift Wrap & Messages

Reviews (110)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to specify which items in an order need gift-wrapping, a feature that enhances customer satisfaction and boosts sales, especially during the holiday season. It is user-friendly, with easy installation, customization, and seamless integration with Shopify themes. Key features include customizable gift-wrapping options, personalized gift messages, and flexible product tagging. Merchants also commend its performance for not slowing down their websites and appreciate the responsive and effective customer support, particularly from a representative named Adam, who assists with customizations and queries beyond regular business hours.

April 5, 2022

A frictionless app that does exactly what it needs to do. Adam is a rockstar. He values customer input and puts things in action in mere days. Side note: Since installing 'Wrapped' we've enjoyed a 5% increase in sales. Couldn't recommend it more.

LEUPP Watch
United Kingdom
3 months using the app
Alacart Apps replied April 29, 2022

A 5% increase in sales is HUGE! So glad to hear this, thank you for using Wrapped!

October 28, 2022

Adam is amazing. This simple product was exactly what I was looking for, and he was so patient and helpful getting it to work just the way I needed. I don't know the first thing about development, but he was so cool and understanding! Wonderful product, great support. You won't be sorry!

Can'tdles
United States
2 months using the app
Alacart Apps replied November 10, 2022

Thank you so much! I really appreciate that.

We take a great amount of pride in offering the best customer support in the gift wrapping sector of the Shopify app store.

Always happy to help see how Wrapped can fit perfectly into your Shopify store in unique ways.

May 4, 2022

I'm using this app to add an option to let customers choose minimal packaging or cooler bag, and this app works perfectly well. MUST-HAVE app!! And the team is very supportive and instantly replying! THANK YOU!!

MeatKing.hk
Hong Kong SAR
2 months using the app
Alacart Apps replied May 31, 2022

You are very welcome, thank you for sharing this, and using Wrapped this way. Very cool :)

December 8, 2022

This app was perfect for running a holiday add-on for 3 of our stores. Super easy to set up and the customer service was superb. We will be using again!

Danica Studio
Canada
About 2 months using the app
Alacart Apps replied February 6, 2023

Thank you again for adding your three stores, was a pleasure helping you during the holiday season and onward :)

November 10, 2021

Love the fact that my costumers Who buy multiple items can choose which ones to wrap And Great, quick support.

Lev Logisk
Norway
About 2 months using the app
Alacart Apps replied November 10, 2021

Always a pleasure to hear you are happy with support and Wrapped :)

Thank you!

January 5, 2022

I was surprised and delighted by the support Adam provided us. From. The. Start. Before we had even paid a cent for Wrapped, Adam answered questions, got into the nitty-gritty of coding and integration with our web developer. Sincerely, In my years receiving and giving customer support, this was NEXT LEVEL service. Thank you so much for backing your product with premium support.

STAG Provisions
United States
About 2 months using the app
Alacart Apps replied January 7, 2022

Thank you for your review! We take great pride in our customer support, and I am so happy to hear you appreciate it :)

April 16, 2022

I am completely blown away by not just the outstanding quality of this app but by the customer service provided by Adam. After being frustrated for an entire week trying to solve the gift wrap option issue (we bought an expensive high end theme that didn't include it as a feature!), trying persist with half a dozen other gift wrap apps (none produced anything close to excusable ..and don't get me started on the lack of quality help or how those apps SLOWED DOWN OUR WEBSITE LOAD TIME BY 4secs!) ...THIS APP & ITS OWNER BLEW US AWAY!! Within 20 minutes we had a gift wrap option that was more than suitable for any high end or luxury product!
There were a couple of glitches (which were actually the fault of our theme) and a fussy request (which made the app look a completely seamless part of our store) ..Adam went above and beyond, communicating clearly and dealing with our issues/request when he really could have left it.
He's based in Canada and works with the kind of professionalism you'd expect when hiring your own IT specialist (pretty good for 'just' a Shopify app!) No doubt, if I ever need another app, I will be first checking to see if Scenario Apps has what I'm looking for! Please don't make the same mistake I made and choose other apps just because they have thousands of good reviews, this app developer is just starting out and they will eventually have 3x the reviews of other apps!! One last thing, is be aware that a lot of apps are not very compatible with Shopify 2.0 theme's (which this one is) - you will end up with a lot of glitches and a very disappointing experience if you try to use one of those outdated apps with the 2.0 themes. I would put this review in so many other places if I could... When you're trying to make a quality website without much of a budget to work with, an app like this is absolutely priceless! thank you so much Adam & scenario apps! We wish you all the best! ..and we'll be watching out for any new apps you put out!

lepetiteprint
Australia
About 1 month using the app
Alacart Apps replied April 29, 2022

Thank you for writing such a detailed review of Wrapped, and our support process.

For any future readers, we've rebranded from Scenario Apps to Alacart Apps :)

November 15, 2022

Endelig en app som løser gaveinnpakning på en sømløs og strålende måte! Super kundeservice i tillegg.

The Cabinet
Norway
About 1 month using the app
Alacart Apps replied November 15, 2022

Takk for hyggelig anmeldelse :)

We've built Wrapped to work seamlessly with all store themes, and unlimited customization options and possibilities with basic CSS styling.

Wrapped gift options look like they were built into the theme directly. This always provides a better customer experience - resulting in increased order revenue for your Shopify business.

Review Translated from Norwegian to English:
Finally an app that solves gift wrapping in a seamless and brilliant way! Super customer service as well.

October 24, 2021

A great app, we are ready for the gift season! The cooperation with Adam is very good. You will receive an answer to your questions very quickly and problems will be solved perfectly. He thinks along with you and the result is superb. Thank you very much!

Staartjes en Strikjes
Netherlands
About 1 month using the app
Alacart Apps replied November 3, 2021

Thank you for your review! I appreciate working with you and getting Wrapped setup exactly how you liked it. :)

November 10, 2022

Fantastic app, does exactly what I needed for adding gift wrap options, support was excellent and happy to chat with me and get everything exactly how I wanted it. One of the best Shopify apps, nice one!

BoxBoxBoxCo
United Kingdom
26 days using the app
Alacart Apps replied November 15, 2022

Thank you so much! Loved chatting with you and love the motorsport theme of your Shopify business.

The built-in integration with your cart drawer is seamless as well, the cart updates without reloading the entire page, making for a fast and easy customer experience.

Thank you for adding Wrapped gift options / gift wrap to your Shopify store, and thank you again for the wonderful review!