Reviews (24)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 17, 2025

Commiunication was smoothly and easy to customize. Customer service was able to help me with a billing issue very quickly to my satisfaction. Easy to dealt with. Recommend

Hyperlite
Hong Kong SAR
About 1 month using the app
December 9, 2024

Dealing with shipping issues used to be one of our biggest challenges, but this app has completely turned things around. The Shipping Protection feature has been a fantastic addition to our store, providing a layer of security that both we and our customers appreciate. In just a month, nearly half of our orders included this service, demonstrating its value. It’s particularly helpful for high-value items, as it minimizes disputes and keeps our operations running smoothly. While not every customer opts in, the ones who do help us avoid significant losses. This app has streamlined our shipping process and allowed us to focus on delivering great products. We’re excited to explore more features, like Warranty Extension, soon!

Ali Flowers
China
18 days using the app
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Camilalamps
United States
4 months using the app
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

Valley Lamps
United States
4 months using the app
February 25, 2025

This product is very smooth to use and very responsive in solving problems while providing good consumer protection!

merlinlamps
Hong Kong SAR
4 months using the app
February 14, 2025

The Xcotton transportation protection APP is incredibly useful. It provides excellent protection for our customers' goods during transportation, ensuring their purchases are safe and secure. Additionally, their customer service is outstanding—they respond quickly, efficiently resolve issues, and handle claims promptly. Let's give them a round of applause for their exceptional service!

KOOTUBIKE
China
About 1 month using the app
December 6, 2024

This product can increase the trust of customer to purchase the goods, especially for the high-value products, so it also can make the conversion on our website higher. The customer can choose it or not according to his/her need. Besides, the technician support is fast and helpful. Keep it going, with the good service.

megawheels.com
Hong Kong SAR
20 days using the app
December 6, 2024

X Cotton has been great for my business.
Just get this, hope this app could assst with package issues. Their support services are good.Better for users when package miss or broken.

Frizzlife
United States
2 months using the app
February 18, 2025

This plugin works great, the service was very prompt and efficient; ordering went very smoothly, love it!

VICTRIP EBIKE
Hong Kong SAR
29 days using the app
February 18, 2025

This company is very responsive and communicative in resolving issues. Customers feel at ease and reliable with every shipment, highly recommended!

LAIFOOK
Hong Kong SAR
13 days using the app