Store design | Customer support | Productivity
Xenforum

Xenforum

by app1pro

Add a professional forum to your store

3.7 of 5 stars(4 reviews)
From $14/month. 7-day free trial.
Add app

Build a community

Xenforum lets you add a forum to your Shopify store in a few minutes and helps you to build a community around your brand.

Easy to use everywhere

It is easy to use for customers, moderators and administrators on any device with an intuitive display interface

SEO friendly

The content and meta tags are presented in SEO standards. Help to be easily read by the search engine.

About Xenforum

Why an online store needs a forum

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

What can you do with a forum

You can build a forum for: - Customer support forum - Product pre-sales Q&A - Community discussions - Offer customers the promotion and discount. - Private discussion groups

Key features

⊕ Front store:

  • Create new topics, edit topics
  • Create new posts, reply posts, edit posts with WYSIWYG editor
  • Upload an image and insert into posts
  • Mention someone
  • Search contents
  • Like posts
  • User profiles and edit profiles, notifications
  • Admin and Moderators can manage topics and posts from the front store.

⊕ Admin page:

  • Manage forums
  • Manage topics and posts
  • Manage users
  • Manage display and settings

Customization

You can customize the display, colors, menu and add more CSS and JS files into your forum page.

About Xenforum

Xenforum is the leading application with 6 years of experience in e-commerce platforms for providing forum building solutions.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 7-day free trial

Basic plan

$14/month

  • Professional forum

  • Unlimited topics and posts

  • 1,000 users

Pro plan

$19/month

  • Professional forum

  • Unlimited topics and posts

  • Unlimited users

  • CDN

  • Email Service

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    25% of ratings are 5 stars
    (1)
  • 4 of 5 stars
    50% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    25% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 4 reviews

Most recent reviews

Guitar Kit World

Rating
2 of 5 stars
Last edited
May 6, 2020

Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week.

Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.

Developer reply

May 16, 2020

This customer has been using the app for about 3 weeks (from April 19). While the free trial period is only 7 days. They asked to extend the free trial and require more customization while not upgrading to the paid plan. We need to devote our best resources to assist our paid customers, because they deserve it. Free Trial customers (7 days) are also well supported. After the free trial period, you can find help from our community forum, it's free and friendly.

World of Amulets

Rating
4 of 5 stars
Posted
March 18, 2020

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is fast if you need some customizat6ion like i did The only thing that prevents me from giving a 5 star review is the way to assign user roles and restrictions. It is a bit complicated. I really recommend this app if you want to grow your shop.

ARACKY

Rating
4 of 5 stars
Last edited
February 28, 2020

Thank you for the fix, I am still using it, so I update my review. I'd like to say the app would get better and better if developer keep updating and testing it and listen to the users' experience.

Developer reply

February 24, 2020

Thank you for still using my app. I've just released a new feature "private message user-to-user", please feedback to me if you've got any trouble with this forum app.

View all reviews