Xenforum

Xenforum

Pricing
From $19/month. Free trial available.
Rating
4.3 (21)
Developer
app1pro

Create a forum for people interested in your brand. Stay connected with existing customers.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store. more
  • Create professional forums with just one click.
  • Allow customers to easily share problems related to your products and services.
  • Send automatic notifications to users about forum activities

Launched

November 5, 2019

Languages

English

Pricing

Standard plan

$19 / month

or $205/year and save 10%

  • Professional forum
  • Unlimited topics and posts
  • 5,000 users
  • 10 GB files storage
  • CDN
  • Email Service

7-day free trial

Enterprise plan

$49 / month

or $499/year and save 15%

  • Professional forum
  • Unlimited topics and posts
  • Unlimited Users
  • Unlimited files storage
  • CDN
  • Email Service
  • High Traffic Forum
  • 24/7 Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (21)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited April 12, 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.

I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.

This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.

===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Geekworm
China
About 4 years using the app
June 22, 2024

Great app, upgraded to Enterprise for the quick and responsive support. Great developer and crucial part of our website.

Lucasgift
United States
3 months using the app
November 7, 2020

it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well

fooodi
Saudi Arabia
Over 2 years using the app
July 21, 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

Olympiadtester
India
Over 2 years using the app
Edited May 20, 2021

This app was very easy to install which is awesome. I didn't think it would be that easy to add a forum to my website www.ionwearable.com. To login, customers are redirected away from the forum which could be improved (e.g. login without redirects). However, Xenforum got me off the ground in hours. If there were tips and tricks to improve engagement (e.g. get my customers posting to the forum) that would be helpful!

ION Wearable
United States
About 2 years using the app

Support

app1pro can answer any questions you have about Xenforum.

Developer

app1pro

Tam Trinh, Hanoi, 10000, VN

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