Store design | Customer service
Xenforum

Xenforum

by app1pro

Add a professional forum to your store

4.6 of 5 stars(10 reviews)
From $14/month. 7-day free trial.
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Build a community

Xenforum lets you add a forum to your Shopify store in a few minutes and helps you to build a community around your brand.

Easy to use everywhere

It is easy to use for customers, moderators and administrators on any device with an intuitive display interface

SEO friendly

The content and meta tags are presented in SEO standards. Help to be easily read by the search engine.

About Xenforum

Why an online store needs a forum

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

What can you do with a forum

You can build a forum for: - Customer support forum - Product pre-sales Q&A - Community discussions - Offer customers the promotion and discount. - Private discussion groups

Key features

⊕ Front store:

  • Create new topics, edit topics
  • Create new posts, reply posts, edit posts with WYSIWYG editor
  • Upload an image and insert into posts
  • Mention someone
  • Search contents
  • Like posts
  • User profiles and edit profiles, notifications
  • Admin and Moderators can manage topics and posts from the front store.

⊕ Admin page:

  • Manage forums
  • Manage topics and posts
  • Manage users
  • Manage display and settings

Customization

You can customize the display, colors, menu and add more CSS and JS files into your forum page.

About Xenforum

Xenforum is the leading application with 6 years of experience in e-commerce platforms for providing forum building solutions.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • responsive forum
  • powerful forum
  • powerful admin page
  • front-end
  • back-end

Support

Pricing 7-day free trial

Basic plan

$14/month

  • Professional forum
  • Unlimited topics and posts
  • 1,000 users

Pro plan

$19/month

  • Professional forum
  • Unlimited topics and posts
  • Unlimited users
  • CDN
  • Email Service

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    60% of ratings are 5 stars
    (6)
  • 4 of 5 stars
    30% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    10% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 10 reviews

Most recent reviews

Olympiadtester

Rating
5 of 5 stars
Posted
July 21, 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

ION Wearable

Rating
4 of 5 stars
Last edited
May 20, 2021

This app was very easy to install which is awesome. I didn't think it would be that easy to add a forum to my website www.ionwearable.com. To login, customers are redirected away from the forum which could be improved (e.g. login without redirects). However, Xenforum got me off the ground in hours. If there were tips and tricks to improve engagement (e.g. get my customers posting to the forum) that would be helpful!

3Dio

Rating
5 of 5 stars
Posted
February 4, 2021

Former product manager of web development here. This app is good. There is a bit of a learning curve to understand the entire setup. Overall, I'm satisfied. The support team so far is really good and responsive.
We were answering individual email questions from customers which took up a bunch of our time. Now our customers ask us questions publicly, we answer the questions publicly, and future customers can easily find answers to their questions without having to contact us directly. If you get a lot of direct email inquiries from customers, I highly recommend this app. The best forum on the Shopify App store.

View all reviews