Xenforum

Xenforum

Pricing
From $19/month. Free trial available.
Rating
4.7 (24)
Developer
app1pro

Create a forum for people interested in your brand. Stay connected with existing customers.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store. more
  • Create professional forums with just one click.
  • Allow customers to easily share problems related to your products and services.
  • Send automatic notifications to users about forum activities

Languages

English

Pricing

Standard plan

$19 / month

or $205/year and save 10%

  • Professional forum
  • Unlimited topics and posts
  • 5,000 users
  • 10 GB files storage
  • CDN
  • Email Service

7-day free trial

Enterprise plan

$49 / month

or $499/year and save 15%

  • Professional forum
  • Unlimited topics and posts
  • Unlimited Users
  • Unlimited files storage
  • CDN
  • Email Service
  • High Traffic Forum
  • 24/7 Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (24)

Overall rating
4.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 27, 2024

I have wanted to have user forums on our site for 10 years, but we were on an old legacy website and it just wasn't feasible. Then we upgraded to Shopify, and with the app store, anything is possible. I finally chose Xenforum as my solution after looking at a number of competing products. Installation was a breeze. But I wanted to run the forums in the "embed" mode, so they would show up with the same branding and layout as any other page on our site. This caused a number of minor layout and functionality issues, which I wasn't sure were solvable. So I created a forum especially for reporting forum issues, and had all of my employees pound on the forums and report bugs. We came up with 6-8 bugs with no idea how to fix them. Some of the issues I was sure had nothing to do with the Xenforum, but were probably Shopify theme issues.
I took a short break from work, and when I came home, the developer Chis Ad had fixed ALL of the issues! That is some outstanding customer service. I could not be more happy with the product and the customer service, and I finally have great user forums after 10 years. I would highly recommend this product to anyone wanting to add community engagement to their site. Thank you, Xenforum!

Perlage Systems
United States
22 days using the app
October 14, 2024

So far I am pretty happy with it. I wish there was more flexibility for headers in each individual page, but so far that is my only "complaint".

Northwest Fly Fishing Outfitters
United States
About 10 hours using the app
September 7, 2024

Diese App funktioniert wirklich sehr gut.
Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.

Law School Germany
Germany
4 months using the app
Edited April 12, 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.

I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.

This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.

===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Geekworm
China
About 4 years using the app
June 22, 2024

Great app, upgraded to Enterprise for the quick and responsive support. Great developer and crucial part of our website.

Lucasgift
United States
3 months using the app

Support

app1pro can answer any questions you have about Xenforum.

Developer

app1pro

Tam Trinh, Hanoi, 10000, VN

Launched

November 5, 2019

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