Xenforum , 19 reviews

Overall rating
Counts per rating level
  • 63% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 16% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 31, 2023

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Prickly Thistle
United Kingdom
3 days using the app
Edited March 27, 2023

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options.

Off Grid and Marine Energy
4 months using the app
April 25, 2023

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

Plant Essentials
15 days using the app
August 9, 2023

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

Club de Leones Nómadas
About 7 hours using the app
app1pro replied August 10, 2023

Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN

March 5, 2023

I've been trying to reach out the support team, haven't heard back from them in days.
Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.

Australian Specialist Cheesemakers' Association
5 months using the app
Edited May 20, 2021

This app was very easy to install which is awesome. I didn't think it would be that easy to add a forum to my website www.ionwearable.com. To login, customers are redirected away from the forum which could be improved (e.g. login without redirects). However, Xenforum got me off the ground in hours. If there were tips and tricks to improve engagement (e.g. get my customers posting to the forum) that would be helpful!

ION Wearable
United States
About 2 years using the app
Edited February 28, 2020

Thank you for the fix, I am still using it, so I update my review. I'd like to say the app would get better and better if developer keep updating and testing it and listen to the users' experience.

About 1 year using the app
app1pro replied February 24, 2020

Thank you for still using my app. I've just released a new feature "private message user-to-user", please feedback to me if you've got any trouble with this forum app.

March 18, 2020

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is fast if you need some customizat6ion like i did The only thing that prevents me from giving a 5 star review is the way to assign user roles and restrictions. It is a bit complicated. I really recommend this app if you want to grow your shop.

World of Amulets
8 months using the app
May 19, 2023

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

27 days using the app
July 21, 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

Over 2 years using the app