Former product manager of web development here. This app is good. There is a bit of a learning curve to understand the entire setup. Overall, I'm satisfied. The support team so far is really good and responsive.
We were answering individual email questions from customers which took up a bunch of our time. Now our customers ask us questions publicly, we answer the questions publicly, and future customers can easily find answers to their questions without having to contact us directly. If you get a lot of direct email inquiries from customers, I highly recommend this app. The best forum on the Shopify App store.

it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well

Wow, just WOW! Super easy to use, just what I need! Installation was smooth and right away you can start adding your own forum. It took me a bit to figure out I needed to tag myself as admin but the app does exactly what I want and is not complicated at all. I love how users don't need to create another account for the forum and it uses your domain so it doesn't show the member a redirect to another site. Good job guys!

Great for my membership site! To put it over the top you could add a quick tutorial for all the functions.

Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week.

Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is fast if you need some customizat6ion like i did The only thing that prevents me from giving a 5 star review is the way to assign user roles and restrictions. It is a bit complicated. I really recommend this app if you want to grow your shop.

Thank you for the fix, I am still using it, so I update my review. I'd like to say the app would get better and better if developer keep updating and testing it and listen to the users' experience.

Cool! Finally! It's here, a sweet forum format for Shopify. I been waiting, the other one looks pretty generic, this one has potential. Lets help them build it strong. Where are Shopifiers needing a user forum? I can't possibly be the only one.