Reviews (19)
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I've been trying to reach out the support team, haven't heard back from them in days.
Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.
easy set up , need more profressional functions . like share button to facebook and other social media
I installed the app, loved the look, loved the functionality, it was very user friendly, and all went together well. The overall look is pleasing. Not sure what sort of controls their will be for Spam control, but will report back on that.
Thank you for your 5-star review. You can always contact us via the support page inside the forum admin or right on this page: https://prnt.sc/m3welEr1citL.
We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!
Thank you for the fix, I am still using it, so I update my review. I'd like to say the app would get better and better if developer keep updating and testing it and listen to the users' experience.
Thank you for still using my app. I've just released a new feature "private message user-to-user", please feedback to me if you've got any trouble with this forum app.
Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week.
Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.
This customer has been using the app for about 3 weeks (from April 19). While the free trial period is only 7 days. They asked to extend the free trial and require more customization while not upgrading to the paid plan. We need to devote our best resources to assist our paid customers, because they deserve it. Free Trial customers (7 days) are also well supported. After the free trial period, you can find help from our community forum, it's free and friendly.
I am not very savvy when it comes to website work. Yet got this forum set up with ease. The backend as well as the frontend is very user friendly. The customer support was brilliant. Received a replies to my questions within a an hour.
Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.
Cool! Finally! It's here, a sweet forum format for Shopify. I been waiting, the other one looks pretty generic, this one has potential. Lets help them build it strong. Where are Shopifiers needing a user forum? I can't possibly be the only one.
This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed
Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN
This app was very easy to install which is awesome. I didn't think it would be that easy to add a forum to my website www.ionwearable.com. To login, customers are redirected away from the forum which could be improved (e.g. login without redirects). However, Xenforum got me off the ground in hours. If there were tips and tricks to improve engagement (e.g. get my customers posting to the forum) that would be helpful!
it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well
Wow, just WOW! Super easy to use, just what I need! Installation was smooth and right away you can start adding your own forum. It took me a bit to figure out I needed to tag myself as admin but the app does exactly what I want and is not complicated at all. I love how users don't need to create another account for the forum and it uses your domain so it doesn't show the member a redirect to another site. Good job guys!
Great for my membership site! To put it over the top you could add a quick tutorial for all the functions.