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Create a forum for people interested in your brand. Stay connected with existing customers.
When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.
- Create professional forums with just one click.
- Allow customers to easily share problems related to your products and services.
- Send automatic notifications to users about forum activities
Pricing
Standard plan
$19 / month
or $205/year and save 10%
- Professional forum
- Unlimited topics and posts
- 5,000 users
- 10 GB files storage
- CDN
- Email Service
7-day free trial
Enterprise plan
$49 / month
or $499/year and save 15%
- Professional forum
- Unlimited topics and posts
- Unlimited Users
- Unlimited files storage
- CDN
- Email Service
- High Traffic Forum
- 24/7 Support
7-day free trial
Standard plan
$19 / month
or $205/year and save 10%
- Professional forum
- Unlimited topics and posts
- 5,000 users
- 10 GB files storage
- CDN
- Email Service
7-day free trial
Enterprise plan
$49 / month
or $499/year and save 15%
- Professional forum
- Unlimited topics and posts
- Unlimited Users
- Unlimited files storage
- CDN
- Email Service
- High Traffic Forum
- 24/7 Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (21)
I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.
I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.
This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.
===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!
This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed
Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN
Great app, upgraded to Enterprise for the quick and responsive support. Great developer and crucial part of our website.
it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well
Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.
Support
app1pro can answer any questions you have about Xenforum.
Developer
Tam Trinh, Hanoi, 10000, VN
Resources
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