Reviews (276)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline bookkeeping by syncing Shopify orders directly to Xero, which is particularly useful for managing taxes on international sales and backdating transactions. It efficiently handles multi-currency transactions and varying tax rates with customizable options. The integration is described as seamless and reliable. Customer support is highly praised for its responsiveness and ability to provide tailored solutions.
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I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works.
Dear Customer,
We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive.
We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you.
Again apologies for the inconvenience caused.
Thanks,
Parex Team