XERO SYNC by BOLD

NEVER AGAIN! This software does not do what they say it will do. You can not use it to write Purchase Orders and track inventory because it doesn’t work with Shopify. They refuse to help you until you have connected your bank account to the software and become a paying memeber. Then once you do that they tell you it shouldn’t be used to track the inventory. You can only use Shopify OR Xero which ...

This integration used to work really well for year(s). As of August 2018, there have been export errors regularly which is causing an accounting nightmare in Xero. The integration is broken and taking 2+ months trying to resolve this issue (still unresolved) shows just how low a priority it is at Bold. I'm actively looking for a better alternative and so should you.

Very Useless app. Orders are exported as paid, and there is no way to reconcile actual bank deposits than constantly removing & redo the fake payments created when exporting data.
Merchant fees are exported as a spend money and even if the account chosen should be GST on purchase, it is exported as BAS excluded.
They tell you payments can be reconciled against a clearing account, but they can ...

Initially I thought the App worked well however this is not the case at all. We implemented the app through Shopify to bring all our sales into Xero. The challenge is that the sales cannot be allocated to Item codes within Xero which means the information coming in cannot be reconciled correctly. I asked Bold who developed the App to look at this and they said "it is in the pipeline and they have ...

I begrudgingly have to give this app 1 star as it's the minimum, but If I could give it zero (no pun intended) I would.

We used this app for well over a year before BOLD took over at it worked like a charm, no problems whatsoever.

It now gives invoices ridiculous invoice numbers and imports orders from dates that you have specifically asked it not to, amongst numerous other issues.

It is simply ...

WARNING to anyone migrating to Shopify from another platform and looking at this app to take care of your invoicing to Xero, it will try to export all historical data. It does not have an option to skip anything, and it will do it without your knowledge, and there's nothing support can do for you.

We thought we was exporting 2 days of sales, the app decided to try and export 5 years worth, all of ...

I am still yet to see one positive review of this app. Absolutely horrible and its ridiculous that we have to pay for this on top of a xero subscription. Not worth it